Welcome to OCS Inventory NG community support, where you can ask questions and receive answers from other members of the community.

Please ask questions only in English or French.

Release 2.11.1 available

The official documentation can be found on http://wiki.ocsinventory-ng.org. Read it before asking your question.

Unknown format (magic Number 683c) in Android Agent

Hello,

i tried to install OCS on my System. I have OCS-Server with Version 2.2beta1 and i use the Android Agent Version 2.1.6

Everytime i want to inventory my Tablet it says "Unknown Format (magic Number 683c)"

What schould i do?

Regards

Yannek Steinweg

Klinik Preetz
in OCS Inventory NG agent for Android by (190 points)

2 Answers

0 votes
Hi,

Version of Android?

Regards

Frank
by (88.5k points)
One Tablet with 4.4.2 and another with 5.0.2 Both are showing this Error.
Today i tried it with an Windows Agent and the Windows Agent says, that the Inventory has been saved but the Inventoried Computer-List is empty.
0 votes
Hi,

ocsinventory-android-agent: your error has been sent to the developper. We're waiting for his reply.

ocsinventory-windows-agent:  please post ocsinventory.log content. See apache error_log file on the ocs server.

Regards

Frank
by (88.5k points)
Apache Error_log:

ocsinventory-server: can't load SOAP::Transport::HTTP* - Web service will be unavailable

 

ocsinventory.log:

Starting OCS Inventory NG Agent on Monday, September 21, 2015 03:00:15.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
ERROR *** AGENT => Failed to send Prolog <Couldn't connect to server>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:22.

 

I will see where is the problem with the Windows Agent. Maybe wrong URL. Is there a way to edit the URL after installation?
ocslog.txt on my Android now:

[...] connect to . . timed out.
 
Powered by Question2Answer
...