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User field appears blank or system

I have the version of server 2.3.1 and updated the agents to version 2.3, however, the field of many users have gone blank or appears as a system.

The deployment of the agents is via GPO.

I believe it to be a bug, because some of the correct user information appears and others do not.
in OCS Inventory NG agent for Windows by (120 points)
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