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OFFICEPACK does not send all the info to the db

Hi i ve a strange problem, in a windows client the vbs script of the plugin officepack show correctly 3 versions of the office for that client, also if i lunch manually the creation of the local xml i can see 3 versions in the file:

-<OFFICEPACK>
<OFFICEVERSION>2007</OFFICEVERSION>
<PRODUCT>Microsoft Office Professional Hybrid 2007</PRODUCT>
<PRODUCTID>89451-906-9159362-66185</PRODUCTID>
<TYPE>32</TYPE>
<OFFICEKEY>MJDFD-DHTGF-3RGGT-38VMH-GY68G</OFFICEKEY>
<GUID>{91120000-0031-0000-0000-0000000FF1CE}</GUID>
<INSTALL>1</INSTALL>
<NOTE/>
</OFFICEPACK>

-<OFFICEPACK>
<OFFICEVERSION>2010</OFFICEVERSION>
<PRODUCT>Microsoft Office Home and Business 2010</PRODUCT>
<PRODUCTID>82503-238-3087604-11537</PRODUCTID>
<TYPE>32</TYPE>
<OFFICEKEY>YMGCC-8WWVK-CTHCP-R3WKK-WCHF8</OFFICEKEY>
<GUID>{90140000-003D-0000-0000-0000000FF1CE}</GUID>
<INSTALL>1</INSTALL>
<NOTE>HomeBusinessR</NOTE>
</OFFICEPACK>

-<OFFICEPACK>
<OFFICEVERSION>Office 16, RETAIL(Grace) channel</OFFICEVERSION>
<PRODUCT>Office 16, Office16HomeBusinessR_Grace edition</PRODUCT>
<PRODUCTID>00343-80000-00000-AA003</PRODUCTID>
<TYPE>1</TYPE>
<OFFICEKEY>XXXXX-XXXXX-XXXXX-XXXXX- D6928</OFFICEKEY>
<GUID>6379f5c8-baa4-482e-a5cc-38ade1a57348</GUID>
<INSTALL>1</INSTALL>
<NOTE>The Software Licensing Service reported that the application is running within the valid grace period.</NOTE>
</OFFICEPACK>


The problem is that in the webserver side are showed only 2 versions of office the one with 2016 not appear in the list and  neither in the table OFFICEPACK of the db.

I can't understand what is wrong in it, i supposed all  things with the correct tag in the xml should be insert in the ocs db.

As further info today i ve try to lunch the inventory manually in the windows client with the command 

OCSInventory.exe /force

And surprise i ve the 3 versions of office showed on the web interface of the server.

The version of OCS INVENTORY in the client is the last :

OCS Inventory NG Agent 2.3.1.1


Also the version of the plugin is the last Officepack-2.0, and same for the server version OCSReports 2.4

Thanks

Samuel

asked 5 days ago in OCS Inventory NG server for Unix by alexchini (160 points)
edited 14 hours ago by alexchini

2 Answers

0 votes

Hi Samuel,


since the last major release of this plugin, several updates have been released...

Do you use the shared VBS script on GitHub ?

https://github.com/PluginsOCSInventory-NG/officepack

Indeed, the plugins update cycle is independent of that of the server, versions number can be different and yet compatible.

Regards, St├ęphane

answered 2 days ago by steph78630 (13,840 points)
0 votes

Hi St├ęphane,

Thanks for your answer, yes i'm using the last version in gitub of the plugin.

I also have try a new installation in a different server and client, and i'm having same behaviour the new release office 16 or 365 compare when i lunch the vbs script, also in the web interface if i use the command prompt in the windows client with /force, But not when i execute it with the icon menu in windows taskbar (i mean "Run OCS inventory NG agent now").

The only thing i notify about the vb script is that the pop up version of office 16 take really long time about 10 seconds, instead other version keep just about 1 second.

Samuel

answered 1 day ago by alexchini (160 points)
 
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