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Windows Agent 2.1.1.1 show empty inventory information

6 Answers

0 votes
The service work correctly ?

Can you give me the log of your agent in debug=2, and the version of your windows ?
by (21.7k points)
0 votes
Windows version: <OS: Microsoft Windows 8.1 Enterprise 6.3.9600 >

Here is the begin of the error-part of the log file:

Registry NT GetRegistryApplications: Reading hive HKLM...
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\InstallLocation !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\Comments !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\Language !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\InstallDate !
        <Publisher: Intel><Name: Windows-Treiberpaket - Intel (iaStor) SCSIAdapter  (10/17/2011 10.8.0.1003)><Version: 10/17/2011 10.8.0.1003><Folder: ><Comments: ><GUID: 30D6C6DEB5DEA305A8801F157198D1112E30E788><Language: ><Install Date: 0000//0/0/00><Architecture: 32 bits>
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Publisher !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\DisplayVersion !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\InstallLocation !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Comments !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Language !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\InstallDate !
        <Publisher: ><Name: 7-Zip 9.22beta><Version: ><Folder: ><Comments: ><GUID: 7-Zip><Language: ><Install Date: 0000//0/0/00><Architecture: 32 bits>

......
by (240 points)
0 votes
Hello again,

I think the problem is "OcsSystray.exe". When I replace this file with version 2.1.0.3 all works well.
by (240 points)
0 votes

Hi,

Can you open a bug relative to this problem? (https://launchpad.net/ocsinventory-windows-agent)

by (79.8k points)
0 votes
Done - bug reported.
by (240 points)
0 votes
Good afternoon 
 
Downloaded the vm OCS 2.0.5, to install the agent on the windows installation is apparently correct, but the server does not display my information from workstations. 
 
I've tested all possible agents 2.1.1.2/2.0.24 etc.. 
 
And did not solve my problem. 
 
Thank you.
by (140 points)
 
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