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Bad informations of memory slots with Windows Agent 2.1.1.1

Hi,

After upgrade the windows agent from 2.0.4 to 2.1.1.1, some machines doesn't show memory informations correctly.

This is the inventory with 2.0.4.0:

Caption Descriptionimage Capacity (MB)image Purposeimage Typeimage Speedimage Slot numberimage Serial numberimage
System Memory XMM1 (No ECC) 0 System Memory DDR2 0 1  
System Memory XMM2 (No ECC) 0 System Memory DDR2 0 2  
System Memory XMM3 (No ECC) 1024 System Memory DDR2 800 3 0021F97E
System Memory XMM4 (No ECC) 1024 System Memory DDR2 800 4 00032604
Flash Memory SYSTEM ROM (No ECC) < 1 Flash Memory FLASH 0 5 SYSTEM ROM

 

in OCS Inventory NG agent for Windows by (320 points)

2 Answers

0 votes

This is the inventory with 2.1.1.1:

Caption Descriptionimage Capacity (MB)image Purposeimage Typeimage Speedimage Slot numberimage Serial numberimage
Memória física XMM3 (No ECC) 1024 System Memory Unknown 800 1  
Memória física XMM4 (No ECC) 1024 System Memory Unknown 800 2  
Memória física SYSTEM ROM (No ECC) 1 System Memory Flash   3  
Matriz de memória física Matriz de memória física 0 System Memory Empty slot   4  

 

by (320 points)
0 votes
The Sysinfo.log result:

getMemory...
        <Physical: 1878921216 bytes><Swap: 3865440256 bytes>
    OK
DMI GetMemorySlots: Trying to find DMI Structure type 17...
        <Caption: ><Description: XMM1><Slot: 1><Capacity: 0><Speed: 0><Type: DDR2><S/N: >
        <Caption: ><Description: XMM2><Slot: 2><Capacity: 0><Speed: 0><Type: DDR2><S/N: >
        <Caption: ><Description: XMM3><Slot: 3><Capacity: 1024><Speed: 800><Type: DDR2><S/N: 0021F97E>
        <Caption: ><Description: XMM4><Slot: 4><Capacity: 1024><Speed: 800><Type: DDR2><S/N: 00032604>
        <Caption: ><Description: SYSTEM ROM><Slot: 5><Capacity: < 1><Speed: 0><Type: FLASH><S/N: SYSTEM ROM>
    OK (5 objects)
DMI GetMemorySlots: Trying to find DMI Structure type 16...
    OK (5 objects updated)
WMI GetMemorySlots: Trying to find Win32_PhysicalMemory WMI objects...
        <Caption: Memória física><Description: XMM3><Slot: 1><Capacity: 1024><Speed: 800><Type: Unknown><S/N: >
        <Caption: Memória física><Description: XMM4><Slot: 2><Capacity: 1024><Speed: 800><Type: Unknown><S/N: >
        <Caption: Memória física><Description: SYSTEM ROM><Slot: 3><Capacity: 1><Speed: ><Type: Flash><S/N: >
    OK (3 objects)
WMI GetMemorySlots: Trying to find Win32_PhysicalMemoryArray WMI objects...
    OK (5 objects updated)
by (320 points)
 
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