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Error while install agent on computer or Android

OS Name : Linux x86_64 

Version : 4.18.0-193.19.1.el8_2.x86_64

RAM installed : 7808 MB

Free RAM : 7051 MB

CPU : Common KVM processor

Distribution : CentOS Linux 8 (Core)

Software

PHP Version : 7.3.23

Web Server : Apache/2.4.37 (centos) OpenSSL/1.1.1c mod_perl/2.0.11 Perl/v5.26.3

Database Server : MariaDB Server version 10.3.17-MariaDB

Version OCSReports: 2.7

Sample Error: 

tail -f /var/log/ocsinventory-server/activity.log 

Fri Oct  2 14:23:35 2020;3994;521;NA;172.31.21.184;OCS-NG_Android_agent_v2.3.1;database_connect;Can't connect to MySQL server on '172.31.23.38' (13)

Fri Oct  2 14:23:35 2020;3994;505;NA;172.31.21.184;OCS-NG_Android_agent_v2.3.1;handler;Database connection

Fri Oct  2 14:23:52 2020;4238;521;NA;172.31.21.184;OCS-NG_Android_agent_v2.3.1;database_connect;Can't connect to MySQL server on '172.31.23.38' (13)

Fri Oct  2 14:23:52 2020;4238;505;NA;172.31.21.184;OCS-NG_Android_agent_v2.3.1;handler;Database connection

Fri Oct  2 14:25:54 2020;3995;521;NA;172.31.21.178;OCS-NG_WINDOWS_AGENT_v2.8.0.0;database_connect;Can't connect to MySQL server on '172.31.23.38' (13)

Fri Oct  2 14:25:54 2020;3995;505;NA;172.31.21.178;OCS-NG_WINDOWS_AGENT_v2.8.0.0;handler;Database connection

Fri Oct  2 14:25:54 2020;3996;521;NA;172.31.21.178;OCS-NG_WINDOWS_AGENT_v2.8.0.0;database_connect;Can't connect to MySQL server on '172.31.23.38' (13)

Fri Oct  2 14:25:54 2020;3996;505;NA;172.31.21.178;OCS-NG_WINDOWS_AGENT_v2.8.0.0;handler;Database connection

Previously, I have configure server configuration and database connectivity

/etc/httpd/conf.d/ocsinventory-server.conf

in OCS Inventory NG server for Unix by (120 points)

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