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Release 2.5 available

The official documentation can be found on http://wiki.ocsinventory-ng.org. Read it before asking your question.

Problems with deployment

The agent attempts to download the package, this appears LOCK file.

==============================================================================
O OCSInventory.log 

==============================================================================
 

Starting OCS Inventory NG Agent on Thursday, August 25, 2016 08:54:07.
AGENT => Running OCS Inventory NG Agent Version 2.1.0.3
AGENT => Using OCS Inventory NG FrameWork Version 2.1.0.3
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.3>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT =>  Communication Server ask for Package Download
ERROR *** DOWNLOAD => Failed to download Metadata file <https://xxx.xx.x.xx/download/1471530616/info> to <C:\ProgramData\OCS Inventory NG\Agent\download\1471530616\info>
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:02.

==============================================================================
O Download.log

==============================================================================
Starting OCS Inventory NG Package Download and Setup Tool on Thursday, August 25, 2016 08:54:10.
DOWNLOAD => Running OCS Inventory NG Download Version 2.1.0.3
DOWNLOAD => Using OCS Inventory NG FrameWork Version 2.1.0.3
DOWNLOAD => Using network connection with Communication Server
DOWNLOAD => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.3>
DOWNLOAD => Starting new period of 10 cycles
DOWNLOAD => Parsing directory <C:\ProgramData\OCS Inventory NG\Agent\download> for packages
DOWNLOAD => No package found, exiting
DOWNLOAD => Unloading communication provider
DOWNLOAD => Execution duration: 00:00:00.

asked in Package deployment by (730 points)

2 Answers

0 votes
Where does the second log files (download.log) comes from ?

It seems to be a packager log files (because of the first line : OCS Inventory NG Package Download and Setup Tool) !!!
answered by (1.1k points)
0 votes

Hi,

The OCS Agent has not the good rights on the directory "C:\ProgramData\OCS Inventory NG\Agent\download". The owner of this directory and the service user must be the same user.

  1. Stop OCS service
  2. Delete "C:\ProgramData\OCS Inventory NG\Agent\download"
  3. Start OCS service
  4. Launch inventory.

Regards,

answered by (6.2k points)
I did exactly what you said, but the file appears again.

Starting OCS Inventory NG Package Download and Setup Tool on Thursday, August 25, 2016 10:56:49.
DOWNLOAD => Running OCS Inventory NG Download Version 2.1.0.3
DOWNLOAD => Using OCS Inventory NG FrameWork Version 2.1.0.3
DOWNLOAD => Using network connection with Communication Server
DOWNLOAD => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.3>
DOWNLOAD => Starting new period of 10 cycles
DOWNLOAD => Parsing directory <C:\ProgramData\OCS Inventory NG\Agent\download> for packages
DOWNLOAD => No package found, exiting
DOWNLOAD => Unloading communication provider

when I try to access the 172.xx.x.xx/ocsinventory :

Bad Request

Your browser sent a request that this server could not understand.


Apache/2.2.15 (CentOS) Server at xxx.xx.x.xx Port 80

It may be this error?

No, this error is normal. This URL is intended for communication with the OCS agent and not with a browser.

Check the rights of the download directory. It is a common mistake.
 
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