Welcome to OCS Inventory NG community support, where you can ask questions and receive answers from other members of the community.

Please ask questions only in English or French.

Release 2.11.1 available

The official documentation can be found on http://wiki.ocsinventory-ng.org. Read it before asking your question.

ERROR *** AGENT => Failed to write Prolog Frequency

I installed .msi according to documentation
now it's happening this error


========================================================

Starting OCS Inventory NG Agent on Tuesday, September 13, 2016 10:53:56.
AGENT => Running OCS Inventory NG Agent Version 2.1.0.3
AGENT => Using OCS Inventory NG FrameWork Version 2.1.0.3
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.3>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
ERROR *** AGENT => Failed to write Prolog Frequency <Error code 5 = Access denied.  >
AGENT =>  Communication Server ask for Package Download
ERROR *** DOWNLOAD => Can't register package <1473771079> into Registry
ERROR *** DOWNLOAD => Can't register package <1473689188> into Registry
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:01.

in OCS Inventory NG agent for Windows by (730 points)

1 Answer

0 votes
Hi,

With which user did you the installation of the agent?

Regards

Frank
by (88.5k points)
 
Powered by Question2Answer
...