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ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>

Hi Frank,

I'm with this mistake now could you help me?

#Log Agent #

Starting OCS Inventory NG Agent on Friday, September 08, 2017 19:37:32.

AGENT => Running OCS Inventory NG Agent Version 2.3.0.0

AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0

AGENT => Loading plug-in(s)

DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>

DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found

AGENT => Using network connection with Communication Server

COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>

AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>

AGENT => Sending Prolog

DID_CHECK => Read DeviceID <SURVIVOR-2017-09-07-17-13-20> and MACs <70:71:BC:5A:CA:2300:50:56:C0:00:0800:50:56:C0:00:0116:F0:6D:5D:98:9674:F0:6D:5D:98:96> in file <ocsinventory.dat>

COM SERVER => Initializing cURL library for sendRequest

COM SERVER => Using cURL without server authentication

COM SERVER => Disabling cURL proxy support

COM SERVER => Disabling cURL SSL server validation support

COM SERVER => Sending HTTP Post request to URL <http://192.168.0.14/ocsinventory>

COM SERVER => HTTP Post response received <HTTP Status Code #200>

COM SERVER => Cleaning cURL library

AGENT => Prolog successfully sent

SUPPORT => No support detected, Registration key : N/A

AGENT => Prolog Frequency set to 24 hour(s)

AGENT => Inventory on startup option set to 1

AGENT => Inventory required

AGENT => Launching hardware and software checks

INVENTORY => Loading Download history

INVENTORY => Logged on user ID is <Ana>

INVENTORY => Operating System is <Microsoft Windows 10 Enterprise 10.0.15063 >, description <>

INVENTORY => Operating System uses 64 bits memory address width

INVENTORY => Computer domain or workgroup is <WORKGROUP>

INVENTORY => User domain is <>

INVENTORY => System Manufacturer <POSITIVO>, System Model <POSITIVO MOBILE>, System S/N <1A305Z129>, Bios Manufacturer <American Megatrends Inc.>, Bios Date <10/26/2010>, Bios Version <201.T03>, Motherboard Manufacturer <POSITIVO>, Motherboard Model <H24ZB>, Motherboard S/N <12345678901234567890>

INVENTORY => 1 processor(s) Pentium(R) Dual-Core CPU       T4500  @ 2.30GHz [2 core(s) x86_64] at 2300 MHz

INVENTORY => OS Memory 3005 MB, OS Swap size 3517 MB

INVENTORY => 2 memory slot(s) found

INVENTORY => 3 input device(s) found

INVENTORY => 12 system port(s) found

INVENTORY => 1 system slot(s) found

INVENTORY => 10 system controller(s) found

INVENTORY => 2 storage peripheral(s) found

INVENTORY => 2 sound device(s) found

WARNING *** INVENTORY => Failed to retrieve modems

INVENTORY => 5 network adapter(s) found

INVENTORY => 4 system printer(s) found

INVENTORY => 2 video adapter(s) found

INVENTORY => 2 system monitor(s) found

INVENTORY => Default IPv4 address is <192.168.118.1>

INVENTORY => Registered company <>, registered owner <Cadu>, Product ID <00329-00...>

INVENTORY => Product key <KT6X7-HK...>

INVENTORY => 218 software found

INVENTORY => Computer/VM UUID is <0063E941-6B00-E7EF-4154-7071BC5ACA23>

INVENTORY => Computer seems to be Microsoft virtual host

INVENTORY => System Memory set to 3072 (instead of 3005)

INVENTORY => Reading last inventory state

WARNING *** INVENTORY => Failed to load/parse inventory state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>

WARNING *** INVENTORY => Failed to load/parse plugin state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>

EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>

EXECUTABLE PLUGIN => Searching for executable(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>

AGENT => Sending Inventory
...

COM SERVER => Initializing cURL library for sendRequest

COM SERVER => Using cURL without server authentication

COM SERVER => Disabling cURL proxy support

COM SERVER => Disabling cURL SSL server validation support

COM SERVER => Sending HTTP Post request to URL <http://192.168.0.14/ocsinventory>

COM SERVER => HTTP Post response received <HTTP Status Code #500>

COM SERVER => Cleaning cURL library

ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>

AGENT =>  Communication Server ask for Package Download

DOWNLOAD => Package history file successfully cleaned for duplicate IDs

DOWNLOAD => Download and setup tool successfully started

AGENT => Unloading communication provider

AGENT => Unloading plug-in(s)

AGENT => Execution duration: 00:00:09.

#LOG APACHE#

[Fri Sep 08 19:36:55.596899 2017] [mpm_prefork:notice] [pid 8853] AH00169: caught SIGTERM, shutting down
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
[Fri Sep 08 19:36:57.780680 2017] [mpm_prefork:notice] [pid 9561] AH00163: Apache/2.4.10 (Debian) mod_perl/2.0.9dev Perl/v5.20.2 configured -- resuming normal operations
[Fri Sep 08 19:36:57.780778 2017] [core:notice] [pid 9561] AH00094: Command line: '/usr/sbin/apache2'

#LOG OCS ACTIVITY AGENT#

Fri Sep  8 19:37:32 2017;9565;100;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;prolog;accepted
Fri Sep  8 19:37:32 2017;9565;311;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;session;started
Fri Sep  8 19:37:41 2017;9567;319;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;session;found
Fri Sep  8 19:37:41 2017;9567;104;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;inventory;incoming
Fri Sep  8 19:37:41 2017;9567;515;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;end;error
Fri Sep  8 19:46:06 2017;9569;103;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;prolog;new_deviceid
Fri Sep  8 19:46:06 2017;9569;103;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;snmp;error: agent must communicate using https to be able to get SNMP communities (only affects OCS unix agent) !!
Fri Sep  8 19:46:06 2017;9569;100;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;prolog;accepted
Fri Sep  8 19:46:06 2017;9569;311;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;session;started
Fri Sep  8 19:46:14 2017;9574;319;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;session;found
Fri Sep  8 19:46:14 2017;9574;104;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;inventory;incoming
Fri Sep  8 19:46:14 2017;9574;515;SURVIVOR-2017-09-07-17-13-20;192.168.0.15;OCS-NG_WINDOWS_AGENT_v2.3.0.0;end;error

I already did the procedures that you passed me this link http://wiki.ocsinventory-ng.org/index.php?title=Documentation:Main#FAQ

Thanks,

Carlos Eduardo.
asked Sep 9 in OCS Inventory NG agent for Windows by ceog17 (140 points)

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