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BIOS informations are not shown in database.

Hey, I'm having some problems with my OCS Inventory Agent OR Server, not sure which one is causing the problem.

Debian 8.7, OCSReports 2.3 and agent 2.3

When I click at "Show inventory information" in agent it shows my everything (TBH I only care about MMODEL), but when it sends data to server the table remains "NULL".

Log from agent doesn't show any errors.

==============================================================================
Starting OCS Inventory NG Agent on Tuesday, October 24, 2017 17:29:15.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <WAW-IT04-2017-09-22-15-44-17> and MACs <F4:6D:04:97:23:44> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <https://10.20.4.91/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <PROLOG_FREQ>24</PROLOG_FREQ>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <RESPONSE>SEND</RESPONSE>
  <OPTION>
    <NAME>REGISTRY</NAME>
    <PARAM NAME="Autodesk" REGTREE="2" REGKEY="SOFTWARE\Autodesk\3dsMax\16.0\">SerialNumber</PARAM>
  </OPTION>
  <OPTION>
    <PARAM FRAG_LATENCY="10" EXECUTION_TIMEOUT="120" PERIOD_LATENCY="1" CYCLE_LATENCY="60" TYPE="CONF" TIMEOUT="30" PERIOD_LENGTH="10" ON="0" />
    <NAME>DOWNLOAD</NAME>
  </OPTION>
</REPLY>

================= TRACE STOP ===============
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
    AGENT => Prolog Frequency set to 24 hour(s)
    AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history
    INVENTORY => Logged on user ID is <owelsyng>
    INVENTORY => Operating System is <Microsoft Windows 7 Professional 6.1.7601 Service Pack 1>, description <>
    INVENTORY => Operating System uses 64 bits memory address width
    INVENTORY => Computer domain or workgroup is <cigames.local>
    INVENTORY => User domain is <CIGAMES>
    INVENTORY => System Manufacturer <System manufacturer>, System Model <System Product Name>, System S/N <System Serial Number>, Bios Manufacturer <American Megatrends Inc.>, Bios Date <11/01/2012>, Bios Version <3602>, Motherboard Manufacturer <ASUSTeK Computer INC.>, Motherboard Model <P8P67>, Motherboard S/N <MT7013K30709526>
    INVENTORY => 1 processor(s) Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz [4 core(s) x86_64] at 3301 MHz
    INVENTORY => OS Memory 8159 MB, OS Swap size 16317 MB
    INVENTORY => 4 memory slot(s) found
    INVENTORY => 3 input device(s) found
    INVENTORY => 25 system port(s) found
    INVENTORY => 7 system slot(s) found
    INVENTORY => 11 system controller(s) found
    INVENTORY => 3 storage peripheral(s) found
    INVENTORY => 4 sound device(s) found
    WARNING *** INVENTORY => Failed to retrieve modems
    INVENTORY => 1 network adapter(s) found
    INVENTORY => 7 system printer(s) found
    INVENTORY => 1 video adapter(s) found
    INVENTORY => 3 system monitor(s) found
    INVENTORY => Default IPv4 address is <10.20.4.34>
    INVENTORY => Registered company <>, registered owner <user>, Product ID <00371-OE...>
    INVENTORY => Product key <HXBC8-VB...>
    INVENTORY => 541 software found
    INVENTORY => Computer/VM UUID is <1E00C860-008C-4400-90B2-F46D04972344>
    INVENTORY => Computer seems to be physical host
    INVENTORY => System Memory set to 8192 (instead of 8159)
    INVENTORY => Reading last inventory state
AGENT =>  Communication Server ask for Registry Query
    REGISTRY => Executing query asked by server
    REGISTRY => 1 query successfully executed
    EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    EXECUTABLE PLUGIN => Found executable plugin <msofficekey.vbs>
================= TRACE START ===============

================= TRACE STOP ===============
    EXECUTABLE PLUGIN => Plugin <msofficekey.vbs> executed successfully
    EXECUTABLE PLUGIN => Found executable plugin <winusers.vbs>
================= TRACE START ===============

================= TRACE STOP ===============
    EXECUTABLE PLUGIN => Plugin <winusers.vbs> executed successfully
    EXECUTABLE PLUGIN => Searching for executable(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
    INVENTORY => Checking last inventory state
    INVENTORY => Logical drives inventory state changed
INVENTORY => Inventory changed since last run
    INVENTORY => Generating XML document with Device properties
    INVENTORY => XML Update BIOS
    INVENTORY => XML Update 1 CPU(s)
    INVENTORY => XML Update 4 Memory Slot(s)
    INVENTORY => XML Update 3 Input Device(s)
    INVENTORY => XML Update 25 System Port(s)
    INVENTORY => XML Update 11 System Controller(s)
    INVENTORY => XML Update 7 System Slot(s)
    INVENTORY => XML Update 4 Sound Device(s)
    INVENTORY => XML Update 3 Storage Peripheral(s)
    INVENTORY => XML Update 3 Logical Drive(s)
    INVENTORY => XML Update 0 Modem(s)
    INVENTORY => XML Update 1 Network Adapter(s)
    INVENTORY => XML Update 1 Video Adapter(s)
    INVENTORY => XML Update 3 Monitor(s)
    INVENTORY => XML Update 7 Printer(s)
    INVENTORY => XML Update 542 Software
    INVENTORY => XML Update 1 Registry Value(s)
    INVENTORY => XML Update Administrative Information(s)
    INVENTORY => XML Update common Device properties
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <https://10.20.4.91/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <RESPONSE>NO_ACCOUNT_UPDATE</RESPONSE>
</REPLY>

================= TRACE STOP ===============
AGENT => Inventory successfully sent
    INVENTORY => Writing new inventory state
AGENT =>  Communication Server ask for Package Download
    DOWNLOAD => Package history file successfully cleaned for duplicate IDs
    DOWNLOAD => Download disabled by server
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:10.

Any ideas what's going on?
in OCS Inventory NG agent for Windows by (120 points)
edited by

1 Answer

0 votes
Try to enable some DMI features in your BIOS setup an try again.

Regards
by (300 points)
 
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