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Hey, I'm having some problems with my OCS Inventory Agent OR Server, not sure which one is causing the problem.

Debian 8.7, OCSReports 2.3 and agent 2.3

When I click at "Show inventory information" in agent it shows my everything (TBH I only care about MMODEL), but when it sends data to server the table remains "NULL".

Log from agent doesn't show any errors.

==============================================================================
Starting OCS Inventory NG Agent on Tuesday, October 24, 2017 17:29:15.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <WAW-IT04-2017-09-22-15-44-17> and MACs <F4:6D:04:97:23:44> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <https://10.20.4.91/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <PROLOG_FREQ>24</PROLOG_FREQ>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <RESPONSE>SEND</RESPONSE>
  <OPTION>
    <NAME>REGISTRY</NAME>
    <PARAM NAME="Autodesk" REGTREE="2" REGKEY="SOFTWARE\Autodesk\3dsMax\16.0\">SerialNumber</PARAM>
  </OPTION>
  <OPTION>
    <PARAM FRAG_LATENCY="10" EXECUTION_TIMEOUT="120" PERIOD_LATENCY="1" CYCLE_LATENCY="60" TYPE="CONF" TIMEOUT="30" PERIOD_LENGTH="10" ON="0" />
    <NAME>DOWNLOAD</NAME>
  </OPTION>
</REPLY>

================= TRACE STOP ===============
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
    AGENT => Prolog Frequency set to 24 hour(s)
    AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history
    INVENTORY => Logged on user ID is <owelsyng>
    INVENTORY => Operating System is <Microsoft Windows 7 Professional 6.1.7601 Service Pack 1>, description <>
    INVENTORY => Operating System uses 64 bits memory address width
    INVENTORY => Computer domain or workgroup is <cigames.local>
    INVENTORY => User domain is <CIGAMES>
    INVENTORY => System Manufacturer <System manufacturer>, System Model <System Product Name>, System S/N <System Serial Number>, Bios Manufacturer <American Megatrends Inc.>, Bios Date <11/01/2012>, Bios Version <3602>, Motherboard Manufacturer <ASUSTeK Computer INC.>, Motherboard Model <P8P67>, Motherboard S/N <MT7013K30709526>
    INVENTORY => 1 processor(s) Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz [4 core(s) x86_64] at 3301 MHz
    INVENTORY => OS Memory 8159 MB, OS Swap size 16317 MB
    INVENTORY => 4 memory slot(s) found
    INVENTORY => 3 input device(s) found
    INVENTORY => 25 system port(s) found
    INVENTORY => 7 system slot(s) found
    INVENTORY => 11 system controller(s) found
    INVENTORY => 3 storage peripheral(s) found
    INVENTORY => 4 sound device(s) found
    WARNING *** INVENTORY => Failed to retrieve modems
    INVENTORY => 1 network adapter(s) found
    INVENTORY => 7 system printer(s) found
    INVENTORY => 1 video adapter(s) found
    INVENTORY => 3 system monitor(s) found
    INVENTORY => Default IPv4 address is <10.20.4.34>
    INVENTORY => Registered company <>, registered owner <user>, Product ID <00371-OE...>
    INVENTORY => Product key <HXBC8-VB...>
    INVENTORY => 541 software found
    INVENTORY => Computer/VM UUID is <1E00C860-008C-4400-90B2-F46D04972344>
    INVENTORY => Computer seems to be physical host
    INVENTORY => System Memory set to 8192 (instead of 8159)
    INVENTORY => Reading last inventory state
AGENT =>  Communication Server ask for Registry Query
    REGISTRY => Executing query asked by server
    REGISTRY => 1 query successfully executed
    EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    EXECUTABLE PLUGIN => Found executable plugin <msofficekey.vbs>
================= TRACE START ===============

================= TRACE STOP ===============
    EXECUTABLE PLUGIN => Plugin <msofficekey.vbs> executed successfully
    EXECUTABLE PLUGIN => Found executable plugin <winusers.vbs>
================= TRACE START ===============

================= TRACE STOP ===============
    EXECUTABLE PLUGIN => Plugin <winusers.vbs> executed successfully
    EXECUTABLE PLUGIN => Searching for executable(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
    INVENTORY => Checking last inventory state
    INVENTORY => Logical drives inventory state changed
INVENTORY => Inventory changed since last run
    INVENTORY => Generating XML document with Device properties
    INVENTORY => XML Update BIOS
    INVENTORY => XML Update 1 CPU(s)
    INVENTORY => XML Update 4 Memory Slot(s)
    INVENTORY => XML Update 3 Input Device(s)
    INVENTORY => XML Update 25 System Port(s)
    INVENTORY => XML Update 11 System Controller(s)
    INVENTORY => XML Update 7 System Slot(s)
    INVENTORY => XML Update 4 Sound Device(s)
    INVENTORY => XML Update 3 Storage Peripheral(s)
    INVENTORY => XML Update 3 Logical Drive(s)
    INVENTORY => XML Update 0 Modem(s)
    INVENTORY => XML Update 1 Network Adapter(s)
    INVENTORY => XML Update 1 Video Adapter(s)
    INVENTORY => XML Update 3 Monitor(s)
    INVENTORY => XML Update 7 Printer(s)
    INVENTORY => XML Update 542 Software
    INVENTORY => XML Update 1 Registry Value(s)
    INVENTORY => XML Update Administrative Information(s)
    INVENTORY => XML Update common Device properties
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <https://10.20.4.91/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <RESPONSE>NO_ACCOUNT_UPDATE</RESPONSE>
</REPLY>

================= TRACE STOP ===============
AGENT => Inventory successfully sent
    INVENTORY => Writing new inventory state
AGENT =>  Communication Server ask for Package Download
    DOWNLOAD => Package history file successfully cleaned for duplicate IDs
    DOWNLOAD => Download disabled by server
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:10.

Any ideas what's going on?
asked in OCS Inventory NG agent for Windows by (120 points)
edited by

1 Answer

0 votes
Try to enable some DMI features in your BIOS setup an try again.

Regards
answered by (300 points)
 
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