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Why ocsinventory-server 500 Internal Server Error?

Hello;
I have problem with an ocsinventory-server, when try to open the URL it say "500 Internal Server Error"

My operating system is CentOS7.4 (x86_64) and the ocsinventory is installed from the .rpm of the epel repository. The agent ocsinventory-agent-2.1.1-1.el7.x86_64 and the server ocsinventory-server-2.1.2-3.el7.noarch (both are working on CentOS7.4 Opetating Systems)

When I run "ocsinventory-agente --debug --info" from the PC where is installed the agent this is the error in /var/log/ocsinventory-agent.log:
 
[Wed Nov 29 14:37:24 2017][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.1.1
[Wed Nov 29 14:37:24 2017][debug] Log system initialised (File)
[Wed Nov 29 14:37:24 2017][debug] --scan-homedirs missing. Don't scan user directories
[Wed Nov 29 14:37:24 2017][debug] the --server passed doesn't have a protocol, assume http as default
[Wed Nov 29 14:37:24 2017][debug] Accountinfo file: /var/lib/ocsinventory-agent/http:__gtmrpt.gtm.onat.gob.cu_ocsinventory/ocsinv.adm
[Wed Nov 29 14:37:24 2017][debug] OCS Agent initialised
[Wed Nov 29 14:37:24 2017][debug] Turns hooks on for /etc/ocsinventory/modules.conf
[Wed Nov 29 14:37:24 2017][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.1.1
[Wed Nov 29 14:37:24 2017][debug] Log system initialised (File)
[Wed Nov 29 14:37:24 2017][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.1.1
[Wed Nov 29 14:37:24 2017][debug] Log system initialised (File)
[Wed Nov 29 14:37:24 2017][debug] Calling handlers : `start_handler'
[Wed Nov 29 14:37:24 2017][debug] [download] Calling download_start_handler
[Wed Nov 29 14:37:24 2017][debug]  - LWP loaded
[Wed Nov 29 14:37:24 2017][debug]  - LWP::Protocol::https loaded
[Wed Nov 29 14:37:24 2017][debug] Compress::Zlib is available.
[Wed Nov 29 14:37:24 2017][debug] Calling handlers : `prolog_writer'
[Wed Nov 29 14:37:24 2017][debug] sending XML
[Wed Nov 29 14:37:24 2017][debug] sending: <?xml version="1.0" encoding="UTF-8"?>
<REQUEST>
  <DEVICEID>gtmpve-2017-11-28-16-45-52</DEVICEID>
  <QUERY>PROLOG</QUERY>
</REQUEST>
[Wed Nov 29 14:37:24 2017][error] Cannot establish communication : 500 Internal Server Error

When in the PC with ocinventory-agent I run the command ocsinventory-agent --debug --info in /var/lib/ocsinventory-agent is created a directory with name "http:__gtmrpt.gtm.onat.gob.cu_ocsinventory" and in this are two files ocsinv.adm and ocsinv.conf:

ocsinv.adm

<?xml version="1.0" encoding="UTF-8"?>
<ADM>
</ADM>

ocsinv.conf

<CONF>
  <DEVICEID>gtmpve-2017-11-28-16-45-52</DEVICEID>
</CONF>

In the PC with ocsinventory-server installed the /var/log/httpd/error_log when try to connect to URL http://gtmrpt.gtm.onat.gob.cu/ocsinventory is:

[Wed Nov 29 14:37:24.403920 2017] [perl:error] [pid 26980] [client 192.168.41.16:36106] Can't call method "do" on an undefined value at /usr/share/perl5/vendor_perl/Apache/Ocsinventory/Server/System.pm line 177.\n

In the PC where is installed the agent in /etc/ocsinventory/ocsinventory-agent.cfg I have:

#
# OCS Inventory "Unix Unified Agent" Configuration File
#
# options used by cron job overides this (see /etc/sysconfig/ocsinventory-agent)
#

# Server URL, unconmment if needed
server = http://gtmrpt.gtm.onat.gob.cu/ocsinventory
#local = /var/lib/ocsinventory-agent

# Administrative TAG (optional, must be filed before first inventory)
tag = OCSInventory-GTM

# How to log, can be File,Stderr,Syslog
logger = Stderr
logfile = /var/log/ocsinventory-agent/ocsinventory-agent.log

In option "server" I probe with just gtmrpt.gtm.onat.gob.cu and the result is the same.

In the PC server in /etc/ocsinventory/ocsinventory-reports/dbconfig.inc.php are:

<?php
define("DB_NAME", "ocsweb");
define("SERVER_READ","gtmrpt.gtm.onat.gob.cu");
define("SERVER_WRITE","gtmrpt.gtm.onat.gob.cu");
define("COMPTE_BASE","ocs");
define("PSWD_BASE","estaesmipassword");
?>

and that password in PSWD_BASE is the same that in mysql for the user ocs.

(GRANT ALL ON ocsweb.* TO 'ocs'@'127.0.0.1' IDENTIFIED BY 'estaesmipassword';)
(GRANT ALL ON ocsweb.* TO 'ocs'@'localhost' IDENTIFIED BY 'estaesmipassword';)
(GRANT ALL ON ocsweb.* TO 'ocs'@'gtmrpt.gtm.onat.gob.cu' IDENTIFIED BY 'estaesmipassword';)
(GRANT ALL ON ocsweb.* TO 'ocs'@'192.168.14.10' IDENTIFIED BY 'estaesmipassword';)

The URL http://gtmrpt.gtm.onat.gob.cu/ocsreport is working fine.

If necessary some other info or data.
What I have wrong?
asked Nov 29 in OCS Inventory NG server for Unix by rommel (120 points)

1 Answer

0 votes

OCS is no more in EPEL (for the moment). I don't know where you find this old version ...

If you want to download the latest version, please follow this link : https://www.ocsinventory-ng.org/en/rpm-repository-is-available-for-rhelcentosfedora/

For your problem, there is a lot of documentation on :

answered Nov 30 by kapouik (16,030 points)
 
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