Can't locate object method "new"

Question

Hello,

After install unix agent via a package created by the unix packager I've an error message when i try to lunch ocsinventory-agent :

[error] Cannot establish communication : 500 Can't locate object method "new" via package "LWP::Protocol::https::Socket"

for information i've the package LWP::Protocol::https::Socket in /opt/ocsinventory/perl/lib/5.26.0/LWP

The using command is :
./ocsinventory-agent --debug --server https://XXX-inventorycommunication.XXX.XXX.com/ocsinventory

And the result is :

[debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.3

[debug] Log system initialised (Stderr)

[debug] --scan-homedirs missing. Don't scan user directories

[debug] Accountinfo file: /var/lib/ocsinventory-agent/https:__XXX-inventorycommunication-XXX.XXX.com_ocsinventory/ocsinv.adm

[debug] OCS Agent initialised

[debug] No modules will be used.

[debug] Compress::Zlib is not available! The data will be compressed with

             gzip instead but won't be accepted by server prior 1.02

[debug] sending XML

[debug] sending: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST>

  <DEVICEID>localhost-2019-02-18-10-48-40</DEVICEID>

  <QUERY>PROLOG</QUERY>

</REQUEST>

[error] Cannot establish communication : 500 Can't locate object method "new" via package "LWP::Protocol::https::Socket"

Do you know what is this error ?

Thank's for your help.

Answer 1

Hi,

All necessary modules are installed ? No errors during the creation of the unix agent with unix packager ?

Regards

Frank

Answer 2

Hi Frank,

Yes all necessary modules are installed and no errors during the creation :(. 

In first, OCS say to me LWP::Protocol::https::Socket isn't installed, I've install it and now i've this message :

[error] Cannot establish communication : 500 Can't locate object method "new" via package "LWP::Protocol::https::Socket"

Answer 3

is Crypt::SSLeay module installed ?

Answer 4

Yes he is installed too. I installed it manually

Answer 5

No idea to solve the problem ? I'm trying to solve but don't work :(

Answer 6

I've a new error message :

[root@localhost ocsinventory]# ./ocsinventory-agent --debug

Failed to load Ocsinventory::Agent, Can't locate loadable object for module Net::SSLeay in @INC (@INC contains: /opt/ocsinventory/perl/lib/site_perl/5.26.1/x86_64-linux /opt/ocsinventory/perl/lib/site_perl/5.26.1 /opt/ocsinventory/perl/lib/5.26.1/x86_64-linux /opt/ocsinventory/perl/lib/5.26.1) at /opt/ocsinventory/perl/lib/5.26.1/IO/Socket/SSL.pm line 18.

Compilation failed in require at /opt/ocsinventory/perl/lib/5.26.1/IO/Socket/SSL

BEGIN failed--compilation aborted at /opt/ocsinventory/perl/lib/5.26.1/IO/Socket

Compilation failed in require at /opt/ocsinventory/perl/lib/5.26.1/Ocsinventory/

BEGIN failed--compilation aborted at /opt/ocsinventory/perl/lib/5.26.1/Ocsinvent

Compilation failed in require at /opt/ocsinventory/perl/lib/5.26.1/Ocsinventory/

BEGIN failed--compilation aborted at /opt/ocsinventory/perl/lib/5.26.1/Ocsinvent

Compilation failed in require at (eval 1) line 1.

BEGIN failed--compilation aborted at (eval 1) line 1.

What I have in PerModulesDownloadList.txt :

libwww-perl-6.26.tar.gz

XML-Simple-2.24.tar.gz

HTTP-Message-6.13.tar.gz

URI-1.72.tar.gz

HTTP-Date-6.02.tar.gz

Try-Tiny-0.28.tar.gz

Encode-Locale-1.05.tar.gz

Net-HTTP-6.16.tar.gz

XML-SAX-0.99.tar.gz

XML-NamespaceSupport-1.12.tar.gz

XML-SAX-Base-1.08.tar.gz

Net-IP-1.26.tar.gz

Proc-Daemon-0.23.tar.gz

Compress-Zlib-1.42.tar.gz

Data-UUID-1.221.tar.gz

Net-Netmask-1.9022.tar.gz

XML-SAX-Expat-0.40.tar.gz

Nmap-Parser-1.36.tar.gz

LWP-Protocol-https-6.07.tar.gz

Proc-PID-File-1.28.tar.gz

Net-SNMP-v6.0.1.tar.gz

Net_SSLeay.pm-1.21.tar.gz

IO-Socket-SSL-1.54.tar.gz

Mozilla-CA-20180117.tar.gz

Crypt-SSLeay-0.72.tar.gz

XML-Twig-3.16.tar.gz

Test-RequiresInternet-0.01.tar.gz

Do you have an idea of what is the problem ?

Answer 7

Hi,

Install perl module Net::SSLeay and relaunch an inventory.

Regards

Frank

Answer 8

Hello Frankb,

Thank you for you answer but the module Net::SSLeay is in the file PerlModuleDownloadList.txt :

http://cpan.metacpan.org/authors/id/M/MI/MIKEM/Net-SSLeay-1.85.tar.gz

I've try with the 1.21 and 1.85 version

So he's already installed but I've the error and I really don't understand :(

Answer 9

Hello,

To test I've install manually all prerequisites (include Net::SSLeay) and same problem ... I don't know what can I test