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Probleme de numéro de serie sur machine HP

Bonjour,

Je vous contact car j'ai un problème d'inventaire sur quelque machine HP, l'agent me retourne comme Serial Number "Proliant", je viens de passer mon serveur en version 2.6 et l'agent sur le serveur de test est en version 2.4.0.0, ce probleme n'ai pas nouveau, je l'ai constater depuis la version 2.1.

Quelqu'un à une idée du problème ?

Merci

in OCS Inventory NG agent for Windows by (850 points)
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2 Answers

0 votes
Si cela peux aider, voici le log de l'agent.

==============================================================================
Starting OCS Inventory NG Agent on Tuesday, July 16, 2019 13:37:56.
AGENT => Running OCS Inventory NG Agent Version 2.4.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.4.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <MONSERVER-2019-01-02-11-11-19> and MACs <2C:44:FD:7A:97:992C:44:FD:7A:97:982C:44:FD:7A:97:9A2C:44:FD:7A:97:9B> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <https://ocsinventory.domain.biz/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <OPTION>
    <NAME>DOWNLOAD</NAME>
    <PARAM TIMEOUT="30" PERIOD_LATENCY="1" ON="0" TYPE="CONF" PERIOD_LENGTH="10" EXECUTION_TIMEOUT="120" FRAG_LATENCY="10" CYCLE_LATENCY="60" />
  </OPTION>
  <PROLOG_FREQ>24</PROLOG_FREQ>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <RESPONSE>SEND</RESPONSE>
</REPLY>

================= TRACE STOP ===============
AGENT => Prolog successfully sent
    AGENT => Prolog Frequency set to 24 hour(s)
    AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history
    INVENTORY => Logged on user ID is <admin.vcharrier>
    INVENTORY => Operating System is <Microsoft Windows Server 2012 Standard Edition 6.2.9200 >, description <>
    INVENTORY => Operating System uses 32 bits memory address width
    WARNING *** INVENTORY => Failed to retrieve computer domain or workgroup
    WARNING *** INVENTORY => Failed to retrieve user domain
    INVENTORY => System Manufacturer <HP>, System Model <ProLiant DL360p Gen8>, System S/N <ProLiant>, Bios Manufacturer <>, Bios Date <09/18/2013>, Bios Version <P71>, Motherboard Manufacturer <>, Motherboard Model <>, Motherboard S/N <>
    INVENTORY => 8 processor(s) Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz [1 core(s) x86] at 2394 MHz
    INVENTORY => OS Memory 32733 MB, OS Swap size 44525 MB
    WARNING *** INVENTORY => Failed to retrieve memory slots
    INVENTORY => 4 input device(s) found
    INVENTORY => 1 system port(s) found
    WARNING *** INVENTORY => Failed to retrieve system slots
    INVENTORY => 8 system controller(s) found
    INVENTORY => 2 storage peripheral(s) found
    WARNING *** INVENTORY => Failed to retrieve sound devices
    WARNING *** INVENTORY => Failed to retrieve modems
    INVENTORY => 2 network adapter(s) found
    INVENTORY => 1 system printer(s) found
    INVENTORY => 1 video adapter(s) found
==============================================================================
Starting OCS Inventory NG Agent on Tuesday, July 16, 2019 13:38:01.
AGENT => Running OCS Inventory NG Agent Version 2.4.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.4.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <MONSERVER-2019-01-02-11-11-19> and MACs <2C:44:FD:7A:97:992C:44:FD:7A:97:982C:44:FD:7A:97:9A2C:44:FD:7A:97:9B> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <https://ocsinventory.domain.biz/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <PROLOG_FREQ>24</PROLOG_FREQ>
  <RESPONSE>SEND</RESPONSE>
  <OPTION>
    <NAME>DOWNLOAD</NAME>
    <PARAM PERIOD_LATENCY="1" TYPE="CONF" ON="0" TIMEOUT="30" CYCLE_LATENCY="60" FRAG_LATENCY="10" EXECUTION_TIMEOUT="120" PERIOD_LENGTH="10" />
  </OPTION>
</REPLY>

================= TRACE STOP ===============
AGENT => Prolog successfully sent
    AGENT => Prolog Frequency set to 24 hour(s)
    AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history
    INVENTORY => Logged on user ID is <admin.vcharrier>
    INVENTORY => Operating System is <Microsoft Windows Server 2012 Standard Edition 6.2.9200 >, description <>
    INVENTORY => Operating System uses 32 bits memory address width
    WARNING *** INVENTORY => Failed to retrieve computer domain or workgroup
    WARNING *** INVENTORY => Failed to retrieve user domain
    INVENTORY => System Manufacturer <HP>, System Model <ProLiant DL360p Gen8>, System S/N <ProLiant>, Bios Manufacturer <>, Bios Date <09/18/2013>, Bios Version <P71>, Motherboard Manufacturer <>, Motherboard Model <>, Motherboard S/N <>
    INVENTORY => 8 processor(s) Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz [1 core(s) x86] at 2394 MHz
    INVENTORY => OS Memory 32733 MB, OS Swap size 44525 MB
    WARNING *** INVENTORY => Failed to retrieve memory slots
    INVENTORY => 4 input device(s) found
    INVENTORY => 1 system port(s) found
    WARNING *** INVENTORY => Failed to retrieve system slots
    INVENTORY => 8 system controller(s) found
    INVENTORY => 2 storage peripheral(s) found
    WARNING *** INVENTORY => Failed to retrieve sound devices
    WARNING *** INVENTORY => Failed to retrieve modems
    INVENTORY => 2 network adapter(s) found
    INVENTORY => 1 system printer(s) found
    INVENTORY => 1 video adapter(s) found
==============================================================================
Starting OCS Inventory NG Agent on Tuesday, July 16, 2019 13:39:47.
AGENT => Running OCS Inventory NG Agent Version 2.4.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.4.0.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <MONSERVER-2019-01-02-11-11-19> and MACs <2C:44:FD:7A:97:992C:44:FD:7A:97:982C:44:FD:7A:97:9A2C:44:FD:7A:97:9B> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <https://ocsinventory.domain.biz/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <OPTION>
    <NAME>DOWNLOAD</NAME>
    <PARAM TYPE="CONF" ON="0" PERIOD_LATENCY="1" TIMEOUT="30" CYCLE_LATENCY="60" FRAG_LATENCY="10" EXECUTION_TIMEOUT="120" PERIOD_LENGTH="10" />
  </OPTION>
  <RESPONSE>SEND</RESPONSE>
  <PROLOG_FREQ>24</PROLOG_FREQ>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
</REPLY>
by (850 points)
0 votes
la suite:

================= TRACE STOP ===============
AGENT => Prolog successfully sent
    AGENT => Prolog Frequency set to 24 hour(s)
    AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history
    INVENTORY => Logged on user ID is <admin.vcharrier>
    INVENTORY => Operating System is <Microsoft Windows Server 2012 Standard Edition 6.2.9200 >, description <>
    INVENTORY => Operating System uses 32 bits memory address width
    WARNING *** INVENTORY => Failed to retrieve computer domain or workgroup
    WARNING *** INVENTORY => Failed to retrieve user domain
    INVENTORY => System Manufacturer <HP>, System Model <ProLiant DL360p Gen8>, System S/N <ProLiant>, Bios Manufacturer <>, Bios Date <09/18/2013>, Bios Version <P71>, Motherboard Manufacturer <>, Motherboard Model <>, Motherboard S/N <>
    INVENTORY => 8 processor(s) Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz [1 core(s) x86] at 2394 MHz
    INVENTORY => OS Memory 32733 MB, OS Swap size 44525 MB
    WARNING *** INVENTORY => Failed to retrieve memory slots
    INVENTORY => 4 input device(s) found
    INVENTORY => 1 system port(s) found
    WARNING *** INVENTORY => Failed to retrieve system slots
    INVENTORY => 8 system controller(s) found
    INVENTORY => 2 storage peripheral(s) found
    WARNING *** INVENTORY => Failed to retrieve sound devices
    WARNING *** INVENTORY => Failed to retrieve modems
    INVENTORY => 2 network adapter(s) found
    INVENTORY => 1 system printer(s) found
    INVENTORY => 1 video adapter(s) found
    INVENTORY => 1 system monitor(s) found
    INVENTORY => Default IPv4 address is <10.10.129.57>
    INVENTORY => Registered company <>, registered owner <Windows User>, Product ID <00252-60...>
    INVENTORY => Product key <NBBBB-BB...>
    INVENTORY => 30 software found
    WARNING *** INVENTORY => Failed to retrieve computer/VM UUID
    INVENTORY => Computer seems to be Microsoft virtual host
    INVENTORY => Reading last inventory state
    WARNING *** INVENTORY => Failed to load/parse inventory state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>
    WARNING *** INVENTORY => Failed to load/parse plugin state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>
    EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    EXECUTABLE PLUGIN => Searching for PS1 script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
    INVENTORY => Checking last inventory state
    INVENTORY => Hardware inventory state changed
    INVENTORY => Bios inventory state changed
    INVENTORY => System controllers inventory state changed
    INVENTORY => Monitors inventory state changed
    INVENTORY => System ports inventory state changed
    INVENTORY => Storage peripherals inventory state changed
    INVENTORY => Logical drives inventory state changed
    INVENTORY => Input peripherals inventory state changed
    INVENTORY => Network adapters inventory state changed
    INVENTORY => Printers inventory state changed
    INVENTORY => Video adapters inventory state changed
    INVENTORY => Software inventory state changed
    INVENTORY => CPU inventory state changed
INVENTORY => Inventory changed since last run
    INVENTORY => Generating XML document with Device properties
    INVENTORY => XML Update BIOS
    INVENTORY => XML Update 8 CPU(s)
    INVENTORY => XML Update 0 Memory Slot(s)
    INVENTORY => XML Update 4 Input Device(s)
    INVENTORY => XML Update 1 System Port(s)
    INVENTORY => XML Update 8 System Controller(s)
    INVENTORY => XML Update 0 System Slot(s)
    INVENTORY => XML Update 0 Sound Device(s)
    INVENTORY => XML Update 2 Storage Peripheral(s)
    INVENTORY => XML Update 2 Logical Drive(s)
    INVENTORY => XML Update 0 Modem(s)
    INVENTORY => XML Update 2 Network Adapter(s)
    INVENTORY => XML Update 1 Video Adapter(s)
    INVENTORY => XML Update 1 Monitor(s)
    INVENTORY => XML Update 1 Printer(s)
    INVENTORY => XML Update 31 Software
    INVENTORY => XML Update 0 Registry Value(s)
    INVENTORY => XML Update Administrative Information(s)
    INVENTORY => XML Update common Device properties
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <https://ocsinventory.domain.biz/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <RESPONSE>NO_ACCOUNT_UPDATE</RESPONSE>
</REPLY>

================= TRACE STOP ===============
AGENT => Inventory successfully sent
    INVENTORY => Writing new inventory state
AGENT =>  Communication Server asked for Package Download
    DOWNLOAD => Package history file successfully cleaned for duplicate IDs
    DOWNLOAD => Download disabled by server
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:01.
by (850 points)
 
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