Hello
I'm just implementing OCS Inventoroy NG to our network. I've been testing it with few clients and mostly everything works, but there are some clients that do not appear to OCS management. I cannot find out the reason why.. These are Win7 and Win10 clients and in same network with working clients. We used to have OCS installed few years ago and there might be leftovers from previous clients on these computers.
This is what agent log looks like:
Agent log
========================================================================
Starting OCS Inventory NG Agent on Friday, September 27, 2019 19:30:57.
AGENT => Running OCS Inventory NG Agent Version 2.6.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.6.0.0
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.6.0.0>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
AGENT => Inventory required
AGENT => Launching hardware and software checks
AGENT => Sending Inventory
INVENTORY => Inventory changed since last run
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
AGENT => Communication Server asked for Package Download
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:01:19.
apache log (changed the ip)
1.2.3.4 - - [27/Sep/2019:19:30:59 +0300] "GET /ocsinventory/deploy/label HTTP/1.1" 400 489 "-" "OCS-NG_WINDOWS_AGENT_v2.6.0.0"
1.2.3.4 - - [27/Sep/2019:19:30:59 +0300] "POST /ocsinventory HTTP/1.1" 200 409 "-" "OCS-NG_WINDOWS_AGENT_v2.6.0.0"
1.2.3.4 - - [27/Sep/2019:19:32:19 +0300] "POST /ocsinventory HTTP/1.1" 500 830 "-" "OCS-NG_WINDOWS_AGENT_v2.6.0.0"
Few clients started to work when I uninstalled the OCS agent, Rebooted client, deleted the folder C:\ProgramData\OCS Inventory NG and reinstalled the client, but this does not help with all clients.
Does OCS install files anywhere else than C:\Program Files\OCS Inventory Agent and C:\ProgramData\OCS Inventory NG? How about registry? Is there something to look for? Or is this possibley related to OCS server some how?
Agent and the server are both version 2.6
