Error after upgrade linux agent to 2.8.0.

Question

Hello

After upgrade ocsinventory-agent from 2.6.0 to 2.8.0 I have error when try to run it manually:

Unable to recognise encoding of this document at /usr/share/perl5/vendor_perl/XML/SAX/PurePerl/EncodingDetect.pm line 100.
Document requires an element [Ln: 1, Col: 0]

In log with --debug I see:

runWithTimeout(): unexpected error: Can't use string ("postfix") as an ARRAY ref while "strict refs" in use at /usr/share/perl5/vendor_perl/Ocsinventory/Agent/Backend/OS/Generic/Users.pm line 52.

Agent was installed (and upgraded) from repo: baseurl=http://rpm.ocsinventory-ng.org/enterprise/7/$basearch/

System: CentOS Linux release 7.8.2003 (Core).

Strange thing is that I have many others CentOS servers and agent 2.8 working on them without problems.

SK

Answer 1

Full logs:

[Thu Oct 15 13:08:00 2020][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.8.0
[Thu Oct 15 13:08:00 2020][debug] Log system initialised (File)
[Thu Oct 15 13:08:00 2020][debug] --scan-homedirs missing. Don't scan user directories
[Thu Oct 15 13:08:00 2020][debug] Accountinfo file: /var/lib/ocsinventory-agent/http:__ocsinventory.pbw.org.pl_ocsinventory/ocsinv.adm
[Thu Oct 15 13:08:00 2020][debug] OCS Agent initialised
[Thu Oct 15 13:08:00 2020][debug] Turns hooks on for /etc/ocsinventory/modules.conf
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.8.0
[Thu Oct 15 13:08:00 2020][debug] Log system initialised (File)
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.8.0
[Thu Oct 15 13:08:00 2020][debug] Log system initialised (File)
[Thu Oct 15 13:08:00 2020][debug] Calling handlers : `start_handler'
[Thu Oct 15 13:08:00 2020][debug] [snmpscan] Calling snmp_start_handler
[Thu Oct 15 13:08:00 2020][debug]  - Net::SNMP loaded
[Thu Oct 15 13:08:00 2020][debug] [download] Calling download_start_handler
[Thu Oct 15 13:08:00 2020][debug]  - LWP loaded
[Thu Oct 15 13:08:00 2020][debug]  - LWP::Protocol::https loaded
[Thu Oct 15 13:08:00 2020][debug] Compress::Zlib is available.
[Thu Oct 15 13:08:00 2020][debug] Calling handlers : `prolog_writer'
[Thu Oct 15 13:08:00 2020][debug] sending XML
[Thu Oct 15 13:08:00 2020][debug] sending: <?xml version="1.0" encoding="UTF-8"?>
<REQUEST>
  <DEVICEID>montana-2020-09-07-14-01-02</DEVICEID>
  <QUERY>PROLOG</QUERY>
</REQUEST>
[Thu Oct 15 13:08:00 2020][debug] =BEGIN=SERVER RET======
[Thu Oct 15 13:08:00 2020][debug] $VAR1 = '<?xml version=\'1.0\' encoding=\'UTF-8\'?>
<REPLY>
  <OPTION>
    <NAME>DOWNLOAD</NAME>
    <PARAM FRAG_LATENCY="10" PERIOD_LATENCY="1" ON="0" TYPE="CONF" CYCLE_LATENCY="60" TIMEOUT="30" PERIOD_LENGTH="10" EXECUTION_TIMEOUT="120" />
  </OPTION>
  <RESPONSE>SEND</RESPONSE>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <PROLOG_FREQ>4</PROLOG_FREQ>
</REPLY>
';
[Thu Oct 15 13:08:00 2020][debug] =END=SERVER RET======
[Thu Oct 15 13:08:00 2020][debug] PROLOG_FREQ has not changed since last process
[Thu Oct 15 13:08:00 2020][debug] Calling handlers : `prolog_reader'
[Thu Oct 15 13:08:00 2020][debug] [snmpscan] Calling snmp_prolog_reader
[Thu Oct 15 13:08:00 2020][debug] [download] Calling download_prolog_reader
[Thu Oct 15 13:08:00 2020][debug] [download] <?xml version='1.0' encoding='UTF-8'?>
<REPLY>
  <OPTION>
    <NAME>DOWNLOAD</NAME>
    <PARAM FRAG_LATENCY="10" PERIOD_LATENCY="1" ON="0" TYPE="CONF" CYCLE_LATENCY="60" TIMEOUT="30" PERIOD_LENGTH="10" EXECUTION_TIMEOUT="120" />
  </OPTION>
  <RESPONSE>SEND</RESPONSE>
  <INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
  <PROLOG_FREQ>4</PROLOG_FREQ>
</REPLY>
[Thu Oct 15 13:08:00 2020][debug] [download] Writing config file.
[Thu Oct 15 13:08:00 2020][info] [download] Download is off.
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::IpDiscover::IpDiscover ignored
[Thu Oct 15 13:08:00 2020][debug]  - nmap found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::IpDiscover::Nmap ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::AIX ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::BSD ignored
[Thu Oct 15 13:08:00 2020][debug]  - dmidecode found
[Thu Oct 15 13:08:00 2020][debug]  - dmidecode found
[Thu Oct 15 13:08:00 2020][debug]  - Sys::Hostname loaded
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Ipmi ignored
[Thu Oct 15 13:08:00 2020][debug]  - lspci found
[Thu Oct 15 13:08:00 2020][debug]  - lspci found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Lsusb ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::AppImage ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::BSDpkg ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::Deb ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::Flatpak ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::Gentoo ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::Pacman ignored
[Thu Oct 15 13:08:00 2020][debug]  - rpm found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Packaging::Snap ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Printers::Cups ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Repository::BSD ignored
[Thu Oct 15 13:08:00 2020][debug]  - yum found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Repository::Debian ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Generic::Repository::Rhel ignored
[Thu Oct 15 13:08:00 2020][debug]  - /etc/passwd can be read
[Thu Oct 15 13:08:00 2020][debug]  - /etc/group can be read
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::HPUX ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::ARM ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::Alpha ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::MIPS ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::PowerPC ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::SPARC ignored
[Thu Oct 15 13:08:00 2020][debug]  - lscpu found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::m68k ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Archs::s390x ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::LSB ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::ArchLinux ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Debian ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Fedora ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Gentoo ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Knoppix ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Mandrake ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Mandriva ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Oracle ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Redhat ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Slackware ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::SuSE ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Trustix ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::Ubuntu ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::VmWare ignored
[Thu Oct 15 13:08:00 2020][debug]  - /etc/os-release can be read
[Thu Oct 15 13:08:00 2020][debug]  - hostname found
[Thu Oct 15 13:08:00 2020][debug]  - df found
[Thu Oct 15 13:08:00 2020][debug]  - pvs found
[Thu Oct 15 13:08:00 2020][debug]  - /proc/meminfo can be read
[Thu Oct 15 13:08:00 2020][debug]  - ip found
[Thu Oct 15 13:08:00 2020][debug]  - ip found
[Thu Oct 15 13:08:00 2020][debug]  - Net::IP qw(:PROC) loaded
[Thu Oct 15 13:08:00 2020][debug]  - lsscsi found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::3ware ignored
[Thu Oct 15 13:08:00 2020][debug]  - smartctl found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::Adaptec ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::FusionIO ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::HP ignored
[Thu Oct 15 13:08:00 2020][debug]  - smartctl found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::Lsilogic ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::Megacli ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Storages::ServeRaid ignored

Answer 2

logs continued...

[Thu Oct 15 13:08:00 2020][debug]  - mount found
[Thu Oct 15 13:08:00 2020][debug]  - /proc/uptime can be read
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Videos ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::MacOS ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Solaris ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Docker ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Jails ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Libvirt ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Lxc ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Parallels ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Qemu ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::SolarisLdoms ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::SolarisZones ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::VirtualBox ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::VmWareDesktop ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::VmWareESX ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::VmWareWorkstation ignored
[Thu Oct 15 13:08:00 2020][debug]  - dmidecode found
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Xen::XL ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Xen::XM ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::Virtualization::XenCitrixServer ignored
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB::CentOS disabled because of a 'runMeIfTheseChecksFailed' in 'Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB'
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB disabled because of a 'runMeIfTheseChecksFailed' in 'Ocsinventory::Agent::Backend::OS::Linux::Distro::NonLSB'
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::AccessLog
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::DeviceID
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::IpDiscover
[Thu Oct 15 13:08:00 2020][debug] Ocsinventory::Agent::Backend::IpDiscover has no run() function -> ignored
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Batteries
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Bios
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Memory
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Ports
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Psu
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::Slots
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Dmidecode::UUID
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Hostname
[Thu Oct 15 13:08:00 2020][debug]  - Sys::Hostname loaded
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Controllers
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Modems
[Thu Oct 15 13:08:00 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Sounds
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Videos
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Packaging
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Packaging::ByHand
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Packaging::RPM
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Repository
[Thu Oct 15 13:08:01 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Repository::CentOS
[Thu Oct 15 13:08:02 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Screen
[Thu Oct 15 13:08:02 2020][debug]  - monitor-get-edid-using-vbe found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Users
[Thu Oct 15 13:08:04 2020][debug] runWithTimeout(): unexpected error: Can't use string ("postfix") as an ARRAY ref while "strict refs" in use at /usr/share/perl5/vendor_perl/Ocsinventory/Agent/Backend/OS/Generic/Users.pm line 52.
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Archs::i386
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Archs::i386::CPU
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Distro::OSRelease
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Domains
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Drives
[Thu Oct 15 13:08:04 2020][debug]  - xfs_db found
[Thu Oct 15 13:08:04 2020][debug]  - xfs_db found
[Thu Oct 15 13:08:04 2020][debug]  - xfs_db found
[Thu Oct 15 13:08:04 2020][debug]  - xfs_db found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Inputs
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::LVM
[Thu Oct 15 13:08:04 2020][debug]  - pvs found
[Thu Oct 15 13:08:04 2020][debug]  - vgs found
[Thu Oct 15 13:08:04 2020][debug]  - lvs found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Mem
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Network::IP
[Thu Oct 15 13:08:04 2020][debug]  - ip found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Network::Networks
[Thu Oct 15 13:08:04 2020][debug]  - ip found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Storages
[Thu Oct 15 13:08:04 2020][debug]  - udevadm found
[Thu Oct 15 13:08:04 2020][debug]  - udevadm found
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Sys
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::OS::Linux::Uptime
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::Virtualization::Vmsystem
[Thu Oct 15 13:08:04 2020][debug] Running Ocsinventory::Agent::Backend::Virtualization::Xen
[Thu Oct 15 13:08:04 2020][debug] Ocsinventory::Agent::Backend::Virtualization::Xen has no run() function -> ignored
[Thu Oct 15 13:08:04 2020][debug] Calling handlers : `inventory_handler'
[Thu Oct 15 13:08:04 2020][debug] [download] Calling download_inventory_handler

Answer 3

Hi,

This is not a problem from ocs agent.

Is perl-XML-Sax module up to date ? Which differences with other centos ?

Regards

Frank

Answer 4

On every server pear-XML-SAX is updated:

Installed Packages
Name        : perl-XML-SAX
Arch        : noarch
Version     : 0.99
Release     : 9.el7
Size        : 125 k
Repo        : installed
From repo   : base
Summary     : SAX parser access API for Perl
URL         : http://search.cpan.org/dist/XML-SAX/

And every server is updated. Almost all are CentOS 7, one 8.

SK

Answer 5

Hi,

Apply this patch (https://github.com/OCSInventory-NG/UnixAgent/pull/315/files) and launch a new inventory.

Regards

Frank