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Agent is not installed correctly

Good morning.
Although in principle the agent installs it in a Windows 2012R2, that is, it appears as installed inside programs and features. It doesn't appear as a service and of course it doesn't contact the server to make the inventory of the machine.
I have tried to do this on several occasions.
There is no blocking by the Windows firewall and I have other machines also with Windows 2012R2 and in those I have not had problem installing the agent.
The version of the agent I am using is

Some idea of what could be happening.
Thank you.
in OCS Inventory NG agent for Windows by (140 points)

1 Answer

0 votes
please try to reinstall the agent with right mousebutton .on setup file "run as administrator"

Kind regards
by (22.6k points)
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