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Deployment Tool : open or read setup log file


Every time I deploy the 2.8 Windows Agent (x64) with the Agent Deployment tool (2.3) I get the error "Unable to open or read setup log file on remote host" even if the deploy is OK

The file is present on ProgramData\OCS Inventory NG\Agent


I guess that the Deployment Tool does not look at this file name?

Host <xxxxx> Retrieving Setup Log file for remote host...

Host <xxxxx> *** ERROR *** Unable to open or read setup log file on remote host:  The system cannot find the file specified.

Host <xxxxx> Disconnecting from remote host...

Deployment finished (0 success, 1 failed) !

EDIT : another issue. The deployment tool doesn't not put the plugin files on the right directory. For X64 agent they are pushed on "Program Files (x86)\OCS Inventory Agent\Plugins"
in OCS Inventory NG agent for Windows by (930 points)

2 Answers

0 votes

Careful, this is a answer only for your edit

I don't have answer but i have the same problem. I suspect that the problem come from the account used when installing agent, a wrong environement variable. because environement variable are not the same between a administrator account or user account.

you can try this installing agent with the parameter /work_dir="path to directory", maybe it solve the problem.

Personally, for the plugin, i bulid 2 packages, one for x32 and another for x64, and i deploy it with server. It allows me to update plugins like i want without uninstall/reinstall agent.

i you found a solution, please tell us

PS : Sorry, for my bad english, i'm a french frog ^^
by (5.7k points)
edited by
0 votes
I'm having the same problem trying to deploy the X64 version to a Windows 10 PC.
Which path did you use?
by (210 points)
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