Plugins not working on Windows

Question

Hi team, i have some plugins installed on Windows that are not working and retrieving information due to the error below:

EXECUTABLE PLUGIN => Found executable plugin <winusers.ps1>

WARNING *** EXECUTABLE PLUGIN => Executable plugin <C:\Program Files\OCS Inventory Agent\plugins\winusers.ps1> output is not UTF-8 encoded or an XML document, trying to UTF-8 encode

WARNING *** EXECUTABLE PLUGIN => Executable plugin <C:\Program Files\OCS Inventory Agent\plugins\winusers.ps1> output encoded to UTF-8, trying to reload XML document

ERROR *** EXECUTABLE PLUGIN => Executable plugin <C:\Program Files\OCS Inventory Agent\plugins\winusers.ps1> output is not a valid XML document

Plugins with the following error are:

Winusers, gpresults

I tried to install older versions of the plugins and agents and still not working.

GPResult --> Version 1

Winusers --> Version 4

OCSInventory Agent --> Version 2.10.0.0

If i run the powershell file it returns the info correctly it appears to be the XML conversion format

Can someone help please?

Answer 1

Hi,

my company has developed more than 60 exclusive plugins for OCS (predictive maintenance, supervision, helpdesk & IT support, status summary, multiple SNMP device type, geolocation of Windows machines, etc.)

If you want more information, please contact me privately.

Best regards, Stephane