how to fix the error Failed to load / parse last inventory state

Question

Hello community

which may be caused the error Failed to load / parse last inventory state to install the agent on windows.

the agent on linux works for me perfectly

Answer 1

Hi,

Plz post content of ocsinventory.log. Which version of ocsinventory windows agent?

Regards

Comments

Hi thanks for reply

The version of the agent is: windows Agent -2.1.0.1

The log shows me the windows event viewer is:

- <Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
   <Provider Name = "OCS Inventory Service" />
   <EventID Qualifiers = "0"> 20 </ EventID>
   <Level> 2 </ Level>
   <Task> 0 </ Task>
   <Keywords> 0x80000000000000 </ Keywords>
   <TimeCreated SYSTEMTIME = "2015-04-27T17: 06: 50.000000000Z" />
   <EventRecordID> 1263 </ EventRecordID>
   <Channel> Application </ Channel>
   <Computer> Luis-PC </ Computer>
   <Security />
   </ System>
- <EventData>
   <Data> Failed to load / parse last inventory state </ Data>
   </ EventData>
   </ Event>