Installation de l'agent [closed]

Question

Bonjour, nous avons essayé par plein de moyen d'installer l'agent suite à l'installation d'un nouveau serveur OCS. Installation directe de l'agent, installation via le package, installation via le deploiement rien ne marche.

L'agent s'installe correctement mais il ne remonte aucune information au serveur.

Nous avons installé OCS 2.1.2

Answer 1

Bonjour,

Merci de poster le contenu du fichier error_log ou error.log.

Cordialement

Frank

Comments

Bonjour, je ne sais pas ou je peux trouver ce fichier error log sur le serveur ou sur la machine qui a l'agent ?

En tout cas voici les logs de ocs inventory.txt

==============================================================================
Starting OCS Inventory NG Agent on Thursday, July 02, 2015 07:12:32.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <DEPOT-PC-2015-06-24-14-16-14> and MACs <00:1B:77:D2:1F:8F00:1C:23:0F:66:4C00:1A:6B:E6:D8:8354:5F:46:FE:EB:10> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <http://spi38-etls01:8080/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #500>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============

================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #500>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.