Good Morning,
I got a problem with an Agent on a single Computer (I deploy my Agents via GPO - Packager). It works on others 2 Computers, but on this one it didn't work (the Client can't send the Inventory on the Server). The problem is about "Failed to retrieve system slots", I already saw a question about this problem here, the solution was "Delete the OCS Inventory Directory on the web server root", I did it but nothing changed.
Can anyone help me? Here the OCSInventory.log:
==============================================================================
Starting OCS Inventory NG Agent on Wednesday, August 26, 2015 11:53:28.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <NTB-PERIN-2015-03-11-16-19-37> and MACs <10:78:D2:A1:2F:4408:00:27:00:C8:0300:FF:F8:F1:16:D6> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
COM SERVER => Sending HTTP Post request to URL <http://192.168.50.215/ocsinventory/>
COM SERVER => HTTP Post response received <HTTP Status Code #200>
COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
<OPTION>
<NAME>DOWNLOAD</NAME>
<PARAM FRAG_LATENCY="10" PERIOD_LATENCY="1" ON="0" TYPE="CONF" CYCLE_LATENCY="60" TIMEOUT="30" PERIOD_LENGTH="10" EXECUTION_TIMEOUT="120" />
</OPTION>
<RESPONSE>SEND</RESPONSE>
<PROLOG_FREQ>1</PROLOG_FREQ>
</REPLY>
================= TRACE STOP ===============
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Prolog Frequency set to 1 hour(s)
AGENT => Inventory required
AGENT => Launching hardware and software checks
INVENTORY => Loading Download history
INVENTORY => Logged on user ID is <Perin.a>
INVENTORY => Operating System is <Microsoft Windows 7 Professional 6.1.7601 Service Pack 1>, description <Torino Desktop Perin>
INVENTORY => Operating System uses 64 bits memory address width
INVENTORY => Computer domain or workgroup is <finance.com>
INVENTORY => User domain is <FINANCE>
INVENTORY => System Manufacturer <LENOVO>, System Model <7099H8G>, System S/N <S5CACXE>, Bios Manufacturer <LENOVO>, Bios Date <04/23/2010>, Bios Version <9CKT10AUS>
INVENTORY => 1 processor(s) Pentium(R) Dual-Core CPU E5700 @ 3.00GHz [2 core(s) x86_64] at 3003 MHz
INVENTORY => OS Memory 3965 MB, OS Swap size 7929 MB
INVENTORY => 2 memory slot(s) found
INVENTORY => 2 input device(s) found
INVENTORY => 1 system port(s) found
WARNING *** INVENTORY => Failed to retrieve system slots
INVENTORY => 9 system controler(s) found
