No Windows Agent inventoried in OCS server console

Question

Hi,

I have OCS Inventory NG server with version 2.1.2, and deploy windows agent version 2.0.5 and 2.1.1 to the clients. But none windows client that is monitored in OCS server web console.

No issue in network connection, and http port : 80 in OCS management server is allowed.

I can't find reference in google, also documentation about OCS version 2.1.2.

How to trobleshooting communication between server and client agent?

Anyone please, tell me.

Thanks.

Answer 1

Hi,

Some errors in error_log file of apache?

Regards

Frank

Comments

Hi Frank,

I find following error message in error.log of apache :

[Fri Sep 18 14:17:43 2015] [error] [client 19.10.1.102] File does not exist: C:/xampp/htdocs/ocsinventory
[Fri Sep 18 14:17:43 2015] [error] [client 19.10.1.102] File does not exist: C:/xampp/htdocs/ocsinventory
[Fri Sep 18 14:17:54 2015] [error] [client 19.10.1.103] File does not exist: C:/xampp/htdocs/ocsinventory
[Fri Sep 18 14:17:55 2015] [error] [client 19.10.1.103] File does not exist: C:/xampp/htdocs/ocsinventory

I suspect it, because when installing the windows agent it is connect to "http://my_ocs_server/ocsinventory".

NOTE :
- 19.10.1.102 and 19.10.1.103 is my client ip address.

Thanks.

Answer 2

Any update??

Answer 3

Hi,

Verify that mod_perl module is installed and active.If you access http://19.10.1.102/ocsinventory with a browser, which error is it?

Regards

Frank

Comments

Hi Frank,

mod_per module has installed, I have verifying with open http://localhost/xampp/perlinfo.pl

When I access  http://ocs_server/ocsinventory the error message is below :

"Object not found!"

"Error 404"

 

Regards,

Barkah