Agent (version 2.0.5) don't stablish communication with server (version 2.0.5)

Question

Hi All, i'm with dificulty with this and i'm certanlly that somebody in some moment too.

I have an OCS server 2.0.5 in ubuntu server. Apache and Mysql working with no problem. I can browser access OCS and login normally. I'm using Zabbix too in the same server (ubuntu).

I have been install OCS agent in a Windows 7 workstation 64 bits but the communication with the server isn't work. I google it and verify that in some situations i have to use agent with the same server version or previous. About mod_perl seems looks well.

I need help urgently because i have to inventory too much machines in a short time.

my ocsinventory.ini:

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=2
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://ipservidor/ocsinventory
SSL=1
CaBundle=C:\Users\thiago.costa\Downloads\OCS\cacert.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=29100

agent log:

==============================================================================
Starting OCS Inventory NG Agent on Wednesday, December 16, 2015 11:48:01.
AGENT => Running OCS Inventory NG Agent Version 2.0.5.0
AGENT => Using OCS Inventory NG FrameWork Version 2.0.5.0
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.0.5.0>
    AGENT => Sending getLabel request
    COM SERVER => Initializing cURL library for getFile
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\Users\thiago.costa\Downloads\OCS\cacert.pem>
    COM SERVER => Sending fileGet request to URL <http://ipdoservidor/ocsinventory/deploy/label>
    COM SERVER => fileGet response received <HTTP Status Code #404>
    COM SERVER => Cleaning cURL library
    AGENT => Failed to retrieve Label <HTTP Status Code #404>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <W7RJO030-2015-12-14-16-58-57> and MACs <F0:4D:A2:E2:A2:9300:00:00:11:02:0000:50:56:C0:00:0100:50:56:C0:00:08> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\Users\thiago.costa\Downloads\OCS\cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <http://ipdoservidor/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #404>
    COM SERVER => Cleaning cURL library
================= TRACE START ===============

================= TRACE STOP ===============
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #404>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

My apologies about my english.

Answer 1

Hi,

Be sure that mod_perl module is activated on the apache server, if not please restart apache. To verify that mod_perl is active, go to http://ipservidor/ocsinventory with a browser, then you'll have an error 400.

Regards

Frank

Comments

Frank, at first, thanks for tour advice. When i try to access http://ipserver/ocsinventory return 404 error.

---

i verified in apache error log one message informing thar the mod_perl is active:

AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.14 mod_perl/2.0.8 Perl/v5.18.2 configured -- resuming normal operations

But the 404 error still happen.