Hi,
- I have installed the agent on numerous machines and some of them fail to report.
- The machines are standard laptops with windows 8.1 32bit and 64bit.
- During the execution time the ocsinventory.exe process memory is getting to 250000 MB and the CPU is 50%.
- After several minutes the report fail with server error 504.
Note: these logs are from older version of OCS agent. I installed the latest version and got the same results.
In the ocsinventory.log trace I see two strange lines:
INVENTORY => 65535 memory slot(s) found
...
INVENTORY => Bogus summed Memory Slots, 2048 is too far from 2012 (keeping the last one)?
and
INVENTORY => Inventory changed since last run
INVENTORY => Generating XML document with Device properties
INVENTORY => XML Update 65535 Logical Drive(s)
and in SysInfo.log I see:
WMI GetMemorySlots: Trying to find Win32_PhysicalMemoryArray WMI objects...OK (65535 objects updated)
Any ideas?
INVENTORY => Inventory changed since last run
INVENTORY => Generating XML document with Device properties
INVENTORY => XML Update 65535 Logical Drive(s)
INVENTORY => XML Update common Device properties
INVENTORY => XML Update BIOS
INVENTORY => XML Update 2 Input Device(s)
INVENTORY => XML Update 0 System Port(s)
INVENTORY => XML Update 7 System Controler(s)
INVENTORY => XML Update 1 System Slot(s)
INVENTORY => XML Update 1 Sound Device(s)
INVENTORY => XML Update 1 Storage Peripheral(s)
INVENTORY => XML Update 1 Logical Drive(s)
INVENTORY => XML Update 0 Modem(s)
INVENTORY => XML Update 3 Network Adapter(s)
INVENTORY => XML Update 2 Video Adapter(s)
INVENTORY => XML Update 1 Monitor(s)
INVENTORY => XML Update 3 Printer(s)
INVENTORY => XML Update 277 Software
INVENTORY => XML Update 0 Registry Value(s)
INVENTORY => XML Update Administrative Information(s)
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL with server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
COM SERVER => HTTP Post response received <HTTP Status Code #504>
COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #504>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:11:56.
