agent without communication with the server

Question

Hello,

the server was installed and working properly, the problem is with the agent is installed correctly (I share the log), to run the agent sends me start notification of inventory Ok ... But never appears on the server ...

I put in the address Wizar http://192.168.1.9/ocsinventory
I put the user in that agrege on the server as teledeploy ....

I should do because I simply will not work

Starting OCS Inventory NG Agent 2.1.1.3 setup on 20/05/2016 at 12:51:54
Checking if setup not already running...OK.
Checking Operating System...OK, Windows 2000 or higher.
Command line is: "D:\Mis Documentos\Downloads\OCSNG-Windows-Agent-2.1.1.3\OCSNG-Windows-Agent-2.1.1.3\OCS-NG-Windows-Agent-Setup.exe"
Parsing command line arguments...OK.
Checking for silent mode...Disabled.
Checking for splash screen...Enabled.
Checking if logged in user has Administrator privileges...OK.
Creating directory <C:\ProgramData\OCS Inventory NG\Agent>...
SetACL allowing Users / Power users read/write permissions on <C:\ProgramData\OCS Inventory NG\Agent>...Result: error
SetACL propagating inherited permissions on <C:\ProgramData\OCS Inventory NG\Agent\Download>...Result: error
Trying to determine if service was previously installed...No.
Trying to stop service and kill processes...
Trying to kill process OcsSystray.exe...Result: 603
Trying to kill process OcsService.exe...Result: 603
Trying to kill process OCSInventory.exe...Result: 603
Trying to kill process download.exe...Result: 603
Trying to kill process inst32.exe...Result: 603
Waiting 10 seconds for processes to terminate...
Copying new files to directory <C:\Program Files (x86)\OCS Inventory Agent>...
Windows XP or higher detected, installing default cURL library and MS CRT/MFC 9.0...
Copying new files status is ;-)
Writing agent configuration file by launching ocsinventory.exe /SAVE_CONF...Result: 0
Windows Advanced Firewall is not available (Vista or higher). Skip adding custom rules.
[/NOW] used, so launching "C:\Program Files (x86)\OCS Inventory Agent\ocsinventory.exe"...Result: 4
Creating startup menu shortCut <C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\OCS Inventory NG Systray.lnk> to start Systray applet...
Checking if service OCS Inventory Service is registered into Windows Service Manager...No
Registering OCS Inventory Service into Windows Service Manager...Result: 0.
Starting OCS Inventory Service...Ok.
SUCCESS: OCS Inventory NG Agent 2.1.1.3 successfully installed on 20/05/2016 at 12:53:43
;-)

Answer 1

Hi,

Did you enter the correct ip address?

Regards

Frank

Comments

Hi,
yes,  server ip address is 192.168.9.51

really I do not understand what happens

Answer 2

Hi,

Could you try to launch an inventory and send us the inventory log ?

Regards,

Gilles Dubois.

Answer 3

Hello

"[/NOW] used, so launching "C:\Program Files (x86)\OCS Inventory Agent\ocsinventory.exe"...Result: 4 " mean your Client can't reach the serveur

Is the ping working from your Client?

Is the Server on the port 80? If it's not you have to put http://192.168.1.9:yourport/ocsinventory

I think this Problem isn't something so bad, that's why i'm trying some simply things :p

Comments

hi
Annex I pictures, ping ok, ok .... the port browser if 80
the installation log has the same value of 4.

the most curious is that a lap if reported but it was the only time, even running the agent again, I do not see that report again

regards

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i have you problem.

I install the agent on the server PC and is not registered.
I am using the admin user.