Agent does not update the inventory

Question

Hello

I have a problem with my agent windows and Mac , when you install the agent in the event viewer this error unfolds constantly and does not update the inventory :

Service encounter Error < Failed to load / parse last inventory state> .

The server is a Windows 2008 and agents 2.1.1.3 for Windows 8 and Mac .

And I made various changes and reinstalls the agent does not work.

I appreciate the help , greetings .

--------------------------

Hola 

Tengo un problema con mi agente de windows y Mac, al instalar el agente en el event viewer se desplega este error constantemente y no actualiza el inventario:

Service encounter error <Failed to load/parse last inventory state>.

EL servidor es un windows 2008 y los agentes 2.1.1.3  para  windows 8 y Mac.

Ya hice diferentes cambios y reinstalaciones del agente pero no funciona.

Agradezco la ayuda, saludos.

Answer 1

Hi,

Post ocsinventory.log agent file content. But as I see your error message it seems to be SSL the problem. Verify that SSL is disabled in ocsinventory.ini file for Windows clients and in ocsinventory-agent.cfg file for Mac.

Regards

Frank

Comments

Thanks Frank

I don't find this files in the pc with installed agent.

And the server ocs don't exist this files.
??

Thanks regards