HTTP Status Code #500

Question

Hi there! I'm install OCS Server on virtual machine with Ubuntu and OCS Agent on virtual machine with Windows. When I try to connect to server by agent I see this information in log file:

============================================================================== 
Starting OCS Inventory NG Agent on Sunday, April 30, 2017 20:38:02. 
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0 
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0 
AGENT => Loading plug-in(s) 
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins> 
DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found 
AGENT => Using network connection with Communication Server 
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll> 
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0> 
AGENT => Sending getLabel request 
COM SERVER => Initializing cURL library for getFile 
COM SERVER => Using cURL without server authentication 
COM SERVER => Disabling cURL proxy support 
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem> 
COM SERVER => Sending fileGet request to URL <http://10.71.34.101/ocsinventory/deploy/label> 
COM SERVER => fileGet response received <HTTP Status Code #500> 
COM SERVER => Cleaning cURL library 
AGENT => Failed to retrieve Label <HTTP Status Code #500> 
AGENT => Sending Prolog 
DID_CHECK => Read DeviceID <VIRT- COM SERVER => Initializing cURL library for sendRequest 
COM SERVER => Using cURL without server authentication 
COM SERVER => Disabling cURL proxy support 
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem> 
COM SERVER => Sending HTTP Post request to URL <http://10.71.34.101/ocsinventory> 
COM SERVER => HTTP Post response received <HTTP Status Code #500>

file ocsinventory-server.conf is correct, what wrong?

Answer 1

Hi,

If you made a recent change to the ocsinventory-server.conf file, did you restart Apache service ?

What is the version of your OCS server?

If you are using an SSL certificate (cacert.pem), you should communicate with the server in https, not http...

Regards, Stéphane