OCS Agent for Mac doesn't send its Inventory to the OCSNG Server [closed]

Question

Hello guys,

we implemented an ocs ng Server into our network and distributed the agents on all our mac clients.

From 139 only 129 had send their inventory to the server, and we don't know the cause for it. The configuration on the clients which we had deployed is valid.

#######

Content of the config File ocs-inventory-agent.cfg

server=https://ocs.de.kontrast/ocsinventory

logfile=/var/log/ocsng.log

debug=1

lazy=0

ssl=1

tag="client"

######

Content of the log File from the client

<REQUEST>

  <DEVICEID>ComputerID373-2017-04-20-14-30-21</DEVICEID>

  <QUERY>PROLOG</QUERY>

</REQUEST>

[Fri May 12 09:11:05 2017][error] Cannot establish communication : 500 Can't connect to ocs.de.kontrast:443 (getaddrinfo: nodename nor servname provided, or not known)

####

Still this client has no problems to send its information to the server.

I hope you guys can help us out.

Best regards

Marco Di Mauro

Answer 1

Hi,

How have you build your certificate? In the certificate the CN must be the same as your hostname defined in ocsinventory-agent.cfg file. In your case CN=ocs.de.kontrast.

Regards

Frank

Answer 2

The problem was a not trusted root certificate on the client. After I changed the level to always trust, it works like a charm.

Tank you for the tipp!

Regards

Marco