OCS Agent 2.3.1 (MAC OX) installs but do not work properly!!!!

Question

I am trying to install ocs agent in a MAC OS, however even the instalation goes fine, it is not reporting.

LOG ERROR MESSAGE:

missing COMPRESS::zlib  tying to compress with gzip but will not work with server version higher them 1.2

 (BAD ERROR 400)

Answer 1

Hi,

Install missing perl module

Regards

Frank

Answer 2

Thank you for you answer.

I did install "brew and perl modules", restarted the workstation, reinstalled OCS agent.

However I still have getting this message os the log files:

classroom5:~ worshipguest$ cat /var/log/ocs*

"[Wed Oct 18 12:33:30 2017][debug] Ocsinventory unified agent for UNIX, Linux and MacOSX 2.3.1

[Wed Oct 18 12:33:30 2017][debug] Log system initialised (File)

[Wed Oct 18 12:33:30 2017][debug] --scan-homedirs missing. Don't scan user directories

[Wed Oct 18 12:33:30 2017][debug] Accountinfo file: /var/lib/ocsinventory-agent/http:__remote.broadpc.com:88_ocsinventory/ocsinv.adm

[Wed Oct 18 12:33:30 2017][debug] OCS Agent initialised

[Wed Oct 18 12:33:30 2017][debug] Turns hooks on for /etc/ocsinventory-agent/modules.conf

[Wed Oct 18 12:33:30 2017][debug] Calling handlers : `start_handler'

[Wed Oct 18 12:33:30 2017][debug] Compress::Zlib is not available! The data will be compressed with

             gzip instead but won't be accepted by server prior 1.02

[Wed Oct 18 12:33:30 2017][debug] Calling handlers : `prolog_writer'

[Wed Oct 18 12:33:31 2017][debug] sending XML

[Wed Oct 18 12:33:31 2017][debug] sending: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST>

  <DEVICEID>classroom5-2017-10-18-12-26-55</DEVICEID>

  <QUERY>PROLOG</QUERY>

</REQUEST>

[Wed Oct 18 12:33:31 2017][error] Cannot establish communication : 400 Bad Request"

Answer 3

Hi

Error 400 means that your server has a lower version that your client. With agent 2.3.1 you must use ocs server 2.3.1 and only this version. 

In  summary : 

can send inventory to	ocs server 2.3.x	ocs server 2.2.x	ocs server 2.1.x	ocs server 2.0.x
ocs agent 2.3.x	Yes	No - Error 400 returned	No - Error 400 returned	No - Error 400 returned
ocs agent 2.2.x	Yes	Yes	No - Error 400 returned	No - Error 400 returned
ocs agent 2.1.x	Yes	Yes	Yes	No - Error 400 returned
ocs agent 2.0.x	Yes	Yes	Yes	Yes

Regards

Frank

Answer 4

Hi Frank,

Thank you for you support.

Your recommendation worked.

I appreciated your help.