Good afternoon folks. I am experiencing the following communications issues from my agent's ocs 2.3.1.1 and in the lower versions as well. I send the agent goes server and it installs on the dektop's and notebook's but generates the following logs:
Starting OCS Inventory NG Agent on Monday, January 08, 2018 17:51:40.
AGENT => Running OCS Inventory NG Agent Version 2.3.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.3.1.1
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.1.1>
AGENT => Sending getLabel request
COM SERVER => Initializing cURL library for getFile
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
COM SERVER => Sending fileGet request to URL <
https://spoivt01.gpssa.com.br/ocsinventory/deploy/label>
COM SERVER => fileGet response received <HTTP Status Code #400>
COM SERVER => Cleaning cURL library
AGENT => Failed to retrieve Label <HTTP Status Code #400>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <SP1NTTI00125-2018-01-08-14-17-27> and MACs <64:1C:67:6A:B2:3F> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
COM SERVER => Sending HTTP Post request to URL <
https://spoivt01.gpssa.com.br/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #200>
COM SERVER => Cleaning cURL library
AGENT => Prolog successfully sent
AGENT => Prolog Frequency set to 24 hour(s)
AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
INVENTORY => Loading Download history
INVENTORY => Logged on user ID is <rafael.lins>
INVENTORY => Operating System is <Microsoft Windows 10 Pro 10.0.10586 >, description <>
INVENTORY => Operating System uses 64 bits memory address width
INVENTORY => Computer domain or workgroup is <grupopredial.com.br>
INVENTORY => User domain is <>
INVENTORY => System Manufacturer <LENOVO>, System Model <688642P>, System S/N <PEEDB64>, Bios Manufacturer <LENOVO>, Bios Date <01/27/2014>, Bios Version <HEET42WW (1.23 )>, Motherboard Manufacturer <LENOVO>, Motherboard Model <688642P>, Motherboard S/N <K1BR46F05KP>
INVENTORY => 1 processor(s) Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz [2 core(s) x86_64] at 2601 MHz
INVENTORY => OS Memory 7758 MB, OS Swap size 9102 MB
INVENTORY => 2 memory slot(s) found
INVENTORY => 6 input device(s) found
INVENTORY => 8 system port(s) found
INVENTORY => 2 system slot(s) found
INVENTORY => 6 system controller(s) found
INVENTORY => 2 storage peripheral(s) found
INVENTORY => 2 sound device(s) found
WARNING *** INVENTORY => Failed to retrieve modems
INVENTORY => 1 network adapter(s) found
INVENTORY => 6 system printer(s) found
INVENTORY => 1 video adapter(s) found
INVENTORY => 2 system monitor(s) found
INVENTORY => Default IPv4 address is <192.168.9.188>
INVENTORY => Registered company <>, registered owner <Ak>, Product ID <00331-20...>
INVENTORY => Product key <QJNXR-YD...>
INVENTORY => 283 software found
INVENTORY => Computer/VM UUID is <D691AB01-539E-11CB-8A44-B06E1BBD1846>
INVENTORY => Computer seems to be Microsoft virtual host
INVENTORY => System Memory set to 8192 (instead of 7758)
INVENTORY => Reading last inventory state
WARNING *** INVENTORY => Failed to load/parse inventory state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>
WARNING *** INVENTORY => Failed to load/parse plugin state from file <C:\ProgramData\OCS Inventory NG\Agent\last_state>
EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
EXECUTABLE PLUGIN => Searching for PS1 script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
INVENTORY => Checking last inventory state
INVENTORY => Hardware inventory state changed
INVENTORY => Bios inventory state changed
INVENTORY => Memory slots inventory state changed
INVENTORY => System slots inventory state changed
INVENTORY => System controllers inventory state changed
INVENTORY => Monitors inventory state changed
INVENTORY => System ports inventory state changed
INVENTORY => Storage peripherals inventory state changed
INVENTORY => Logical drives inventory state changed
INVENTORY => Input peripherals inventory state changed
INVENTORY => Network adapters inventory state changed
INVENTORY => Printers inventory state changed
INVENTORY => Sound adapters inventory state changed
INVENTORY => Video adapters inventory state changed
INVENTORY => Software inventory state changed
INVENTORY => CPU inventory state changed
INVENTORY => Inventory changed since last run
INVENTORY => Generating XML document with Device properties
INVENTORY => XML Update BIOS
INVENTORY => XML Update 1 CPU(s)
INVENTORY => XML Update 2 Memory Slot(s)
INVENTORY => XML Update 6 Input Device(s)
INVENTORY => XML Update 8 System Port(s)
INVENTORY => XML Update 6 System Controller(s)
INVENTORY => XML Update 2 System Slot(s)
INVENTORY => XML Update 2 Sound Device(s)
INVENTORY => XML Update 2 Storage Peripheral(s)
INVENTORY => XML Update 3 Logical Drive(s)
INVENTORY => XML Update 0 Modem(s)
INVENTORY => XML Update 1 Network Adapter(s)
INVENTORY => XML Update 1 Video Adapter(s)
INVENTORY => XML Update 2 Monitor(s)
INVENTORY => XML Update 6 Printer(s)
INVENTORY => XML Update 284 Software
INVENTORY => XML Update 0 Registry Value(s)
INVENTORY => XML Update Administrative Information(s)
INVENTORY => XML Update common Device properties
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
COM SERVER => Sending HTTP Post request to URL <
https://spoivt01.gpssa.com.br/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #500>
COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
AGENT => Communication Server ask for Package Download
DOWNLOAD => Package history file cleaning not required
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:06.
We have already made the following changes.
we change the MySQL user, and restart the server.
change the MySQL password, and restart the server.
we change the Apache user, and restart the server
we change the Apache password, and we reject the server.
After making all possible changes we return the default settings and also generate the same errors:
