Server won't deploy to agent

Question

Hi again,
I have a problem similar to this one: http://ask.ocsinventory-ng.org/3958/error-agent-failed-to-send-inventory-http-status-code-%23500

However even after updating the tables to a larger number it does not work. Will not send inventory, will not deploy products. This seemed to happen after securing with a cert. We have tried a self signed cert and a wildcard cert. Neither have worked.

Here's the latest OCSinventory.txt log:

Starting OCS Inventory NG Agent on Wednesday, March 07, 2018 16:27:42.
AGENT => Running OCS Inventory NG Agent Version 2.3.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.3.1.1
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.1.1>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <CLIENT32-2018-03-07-11-46-26> and MACs <1C:1B:0D:C0:9C:2020:41:53:59:4E:FF00:00:00:00:00:00> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert-2018-01-17.pem>
    COM SERVER => Sending HTTP Post request to URL <https://intranet.server.com:443/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #500>
    COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #500>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

Here's the config file (.ini):

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=1
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=https://intranet.server.com:443/ocsinventory
SSL=1
CaBundle=C:\ProgramData\OCS Inventory NG\Agent\cacert-2018-01-17.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
TTO_WAIT=9180
INVENTORY_ON_STARTUP=1
PROLOG_FREQ=24
OLD_PROLOG_FREQ=24

Help.

Thanks.

Charles Gibbs

Answer 1

Hi

post apache error log file content. By default the certificate must be stored in c:\programdata\ocs inventory ng\agent directory. So you don't have to modify CaBundle entry in ocsinventory.ini file.

Regards

Frank