MAC OSX 2.3.1agent does not collect most data

Question

After installing OCS 2.3.1 agent, OCS server 2.3.1 seems failed to collect some of data from MAC OSX. Memory, Video Card, Sound, ports, Monitors and input Devices are the fields declared by the server as No Data Available.

Hope you can help me out.

Answer 1

Hi,

OK. There is a bug in v2.3 of the agent which is corrected in 2.4.x. The bug is located in the declaration of can_load routine at the beginning of Mem.pm file. Correct value must be $common->can_load.
You have to install Parse::EDID perl module  to correct error "Can't load Parse/EDID.pm in @INC ..."

Relaunch an inventory.

Regards

Frank

Answer 2

Hi,

Post ocsinventory-agent.log file content.

Regards

Frank

Answer 3

HI, these are the logs from the agent.

Answer 4

Hi,

I updated the MEM.pm file from Contents/resources/lib/ocsinventory/Agent/Backend/OS/MacOS base from this link and the memory already shows data.

I find it hard to install Parse::EDID.

Anyway Thanks.