I got an error 500 when my agent contact the server [closed]

Question

Hi,

When my agent contact the server, I have an error 500. In the log of my windows agent, I get this when I activate the debug mode:

COM SERVER => Sending HTTP Post request to URL <http:// exemple.com/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #500>

The error log from apache say me this error too:

Can't call method "do" on an undefined value at /usr/local/share/perl/5.14.2/Apache/Ocsinventory/Server/System.pm line 177.\n

What is the problem ?

Answer 1

OCS engine can't comunicate with mysql server. Probably due to a wrong mysql account. You have to check z-ocsinventory-server.conf (ocsinventory-server.conf on Windows Server), exactly these few lines:

# Master Database settings
# Replace localhost by hostname or ip of MySQL server for WRITE
PerlSetEnv OCS_DB_HOST localhost
# Replace 3306 by port where running MySQL server, generally 3306
PerlSetEnv OCS_DB_PORT 3306
# Name of database
PerlSetEnv OCS_DB_NAME ocsweb
PerlSetEnv OCS_DB_LOCAL ocsweb
# User allowed to connect to database
PerlSetEnv OCS_DB_USER ocs
# Password for user
PerlSetVar OCS_DB_PWD ocs

If your password contains some specials characters, you can use single quote ( ' ) around it.

Comments

Excelent! you rescued me from a stresante problem!!! :D i corriged the z-ocsinvetory...conf file and the agent conects ok with the server.