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Why non writeable custom TAG fields?

We are running on OCS server version 2.5 right now.

For some reason, we can't add values into the TAG fields anymore. I read somewhere that there should be a menu for managing the TAG fields. It's called `manage` menu. But we don't have it even if we are admins.
Also, if we click on `my account` we get an access denied error.

Any hints on that?
in OCS Inventory NG server for Unix by (120 points)

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