No device appears in the dashboard

Question

Hello,

I am configuring OCS for a fleet of about 200 computers. The server part is configured but when I install the OCS agent on my computer it's not recognized on the dashboard. 

I have already tried with other computers. The server accepts HTTPS connections only.

Thanks in advance

Answer 1

(HTP = http, HTPS = https)

When you start to setup an OCS server, you have to think to

- HTPS access : that means you have to set up a certificate on server and use it for agent installation, for agent configuration file : ssl=1, ca= (linux) or cabundle= (windows)

- look at agent log file : %programdata%\OCS Inventory NG\Agent\Ocsinventory.log + Download.log (windows); logfile setting in configuration file /var/log/ocsinventory-client/ocsinventory-agent.log (linux), consider --debug or debug=1 for linux

- look at server log file : Apache : tail -f /var/log/apache/access.log; OCS : tail -f /var/log/ocsinventory-server/activity.log (use 2 sessions)

Here, what did you do about certificate ?

Note : when an agent download a deployement package, it use HTPS for the 'info' file and use HTP for fragment. So you need to configure Apache for HTP and HTPS (with certificate) for /download. You could use HTPS only for other URL (/ocsinventory, /ocsreports, ...)

(NB : use a self-signed certificate with long duration is OK for agent but not OK for browser to Console Administration ...)