Blank Page after install / PHP Fatal Error

Question

Hello , 

I have an issue with the installation of OCS server .

I'm on Ubuntu 21.10

I have installed Lamp ,perl and all the required module , Manualy create my database and my user . Everything was good until i lanch the /ocsreports/install.php confiugration . When i add my conf :

ocsuser

password

ocsdb

localhost 

I have a blank page and nothing happened .(When i use a bad password i have an error message ) .

I Saw this message on the error.log file :

PHP Fatal error:  Uncaught TypeError: mysqli_fetch_object(): Argument #1 ($result) must be of type mysqli_result, bool given in /usr/share/ocsinventory-reports/ocsreports/install.php:138\nStack trace:\n#0 /usr/share/ocsinventory-reports/ocsreports/install.php(138): mysqli_fetch_object()\n#1 {main}\n  thrown in /usr/share/ocsinventory-reports/ocsreports/install.php on line 138, referer: http://IPSERVER/ocsreports/install.php

I have allready check if my php 7.0 was disabled #a2dismod php7.0 

Do you have any idea where this error come from ?

PHP 8.1.2 (cli)

mysql  Ver 15.1 Distrib 10.6.7-MariaDB

Server version: Apache/2.4.52 (Ubuntu

[PHP Modules]

calendar

Core

ctype

curl

date

dom

exif

FFI

fileinfo

filter

ftp

gd

gettext

hash

iconv

json

libxml

mbstring

mysqli

mysqlnd

openssl

pcntl

pcre

PDO

pdo_mysql

Phar

posix

readline

Reflection

session

shmop

SimpleXML

soap

sockets

sodium

SPL

standard

sysvmsg

sysvsem

sysvshm

tokenizer

xdebug

xml

xmlreader

xmlrpc

xmlwriter

xsl

Zend OPcache

zlib

[Zend Modules]

Xdebug

Zend OPcache

Thank for your help .

Answer 1

You write 'I installed', but how ? For example, no indication on requirements, no indication for database creation, no log search (apache), ... is Apache Ok ?

Here and on Internet you can find lot of tutorials for installing OCS (for Debian usually, it's similar for Ubuntu).

Please consider to follow these tutorials (and use a LTS version of Ubuntu or, better for me, a fresh Debian network installation).

Answer 2

Thank you for your replay jacquesh .
I have finaly try create a new server on ubuntu 20.04 and follow an other Tutoriel :

https://websiteforstudents.com/how-to-install-ocs-inventory-server-on-ubuntu-18-04-16-04/

There are juste somme missing module but the install page follow you the informations .

I don't know where the mistake was but I finally reached my goal .

Thx

Answer 3

I have the same problem. After login I only get a blank page. If I see the code of this blank page is also blank.

Where I can find the error.log file?