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Server doesn't receive data from windows agent

Hi! 

I've spent a bunch of hours but still unable to resolve my issue. I used this instruction and looks like OCSInventory-Server was installed correct (at least no perl modules error or smth). Everything works well except getting data from OCS Inventory Agent Version 2.10.1.0 (win). db/urls works fine e.g. https://help.host/ocsreports/ and I checked /etc/apache2/conf-enabled/z-ocsinventory-server.conf ~100 times

Setup:

  1. "Ubuntu 24.04.1 LTS"
  2. Composer version 2.8.2 2024-10-29 16:12:11
  3. perl 5, version 38, subversion 2 (v5.38.2)
  4. Server version: Apache/2.4.58 (Ubuntu)
  5. glpi on same host

Client log:

==============================================================================

Starting OCS Inventory Agent on Saturday, November 02, 2024 23:13:36.

AGENT => Running OCS Inventory Agent Version 2.10.1.0

AGENT => Using OCS Inventory FrameWork Version 2.10.1.0

AGENT => Loading plug-in(s)

DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files\OCS Inventory Agent\plugins>

DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found

AGENT => Using network connection with Communication Server

COM PROVIDER => Loading Communication Provider <C:\Program Files\OCS Inventory Agent\ComHTTP.dll>

AGENT => Using Communication Provider <OCS Inventory cURL Communication Provider> Version <2.10.1.0>

AGENT => Sending getLabel request

COM SERVER => Initializing cURL library for getFile

COM SERVER => Using cURL with server authentication

COM SERVER => Disabling cURL proxy support

COM SERVER => Disabling cURL SSL server validation support

COM SERVER => Sending fileGet request to URL <https://help.host/ocsreports/deploy/label>

COM SERVER => fileGet response received <HTTP Status Code #404>

COM SERVER => Cleaning cURL library

AGENT => Failed to retrieve Label <HTTP Status Code #404>

AGENT => Sending Prolog

DID_CHECK => Read DeviceID <GAMS-JB-2024-11-02-20-50-54> and MACs <00:50:56:98:79:F900:50:56:98:72:2C> in file <ocsinventory.dat>

COM SERVER => Initializing cURL library for sendRequest

COM SERVER => Using cURL with server authentication

COM SERVER => Disabling cURL proxy support

COM SERVER => Disabling cURL SSL server validation support

COM SERVER => Sending HTTP Post request to URL <https://help.host/ocsreports>

COM SERVER => HTTP Post response received <HTTP Status Code #200>

COM SERVER => Cleaning cURL library

================= TRACE START ===============

================= TRACE STOP ===============

AGENT => Prolog successfully sent

AGENT => Prolog Frequency set to 10 hour(s)

AGENT => Inventory on startup option set to 

AGENT => Unloading communication provider

AGENT => Unloading plug-in(s)

AGENT => Execution duration: 00:00:00.

Server log (even owner in www-data for /var/log/ocsinventory-server/):

tail: cannot open '/var/log/ocsinventory-server/activity.log' for reading: No such file or directory

but from apache side:

help.host:443 192.168.212.120 - - [02/Nov/2024:23:27:26 +0300] "GET /ocsreports/deploy/label HTTP/1.1" 404 7893 "-" "OCS-NG_WINDOWS_AGENT_v2.10.1.0"

help. host:443 192.168.212.120 - - [02/Nov/2024:23:27:26 +0300] "POST /ocsreports HTTP/1.1" 301 8013 "-" "OCS-NG_WINDOWS_AGENT_v2.10.1.0"

help host:443 192.168.212.120 - - [02/Nov/2024:23:27:26 +0300] "GET /ocsreports/ HTTP/1.1" 200 6889 "-" "OCS-NG_WINDOWS_AGENT_v2.10.1.0"

Could you please give me a piece of advice how else I can debug/fix the issue?

ago in OCS Inventory NG server for Unix by (170 points)

1 Answer

0 votes

Got that enpoints should be different for /ocsreports and /ocsinventory.

Now I see some errors:

[Sat Nov 02 23:57:15.968012 2024] [perl:error] [pid 4125] [client 192.168.212.120:50027] Can't call method "rollback" on an undefined value at /usr/local/share/perl/5.38.2/Apache/Ocsinventory/Server/System.pm line 330.\n

and more interesting:

Sun Nov  3 00:01:02 2024;4296;521;NA;192.168.212.120;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36;database_connect;Access denied for user 'ocs'@'localhost' to database 'ocsweb'

Sun Nov  3 00:01:02 2024;4296;505;NA;192.168.212.120;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36;handler;Database connection

What tells me check /etc/apache2/conf-available/zz-ocsinventory-restapi.conf for default option. Now it works. Thanks! Just leave it here. mb it helps for someone

ago by (170 points)
 
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