Problem msOffice Plugin : all is work, but nothing show

Question

Hello,

I've OCS (2.1.2) installed on Debian 7, and I've installed your plugins via the tar file and the setup.sh. Setup works fine. After I've installed agent OCS on a Windows 8 desktop, and inventory works fine too. But when I want to use the MsOffice plugin, it appears to work :

Starting OCS Inventory NG Agent on Wednesday, April 01, 2015 12:50:29.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <UC139-2015-04-01-12-47-48> and MACs <B8:CA:3A:AB:50:6900:50:56:C0:00:0100:50:56:C0:00:08> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
    COM SERVER => Sending HTTP Post request to URL <http://dev03/ocsinventory>
    COM SERVER => HTTP Post response received <HTTP Status Code #200>
    COM SERVER => Cleaning cURL library
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
    AGENT => Prolog Frequency set to 24 hour(s)
AGENT => Inventory required
AGENT => Launching hardware and software checks
    INVENTORY => Loading Download history

....

 

IPDISCOVER => NETWORK scan finished, 105 hosts found, 255 scanned

EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    EXECUTABLE PLUGIN => Found executable plugin <office.vbs>
    EXECUTABLE PLUGIN => Plugin <office.vbs> executed successfully
    EXECUTABLE PLUGIN => Searching for executable(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
    INVENTORY => Checking last inventory state
    INVENTORY => System controllers inventory state changed
    INVENTORY => Storage peripherals inventory state changed
    INVENTORY => Logical drives inventory state changed
    INVENTORY => Input peripherals inventory state changed
    INVENTORY => Printers inventory state changed
    INVENTORY => Software inventory state changed

But when I go to my ocs's webui, I see no licence in plugins and the icon of office in computer page is grey...

The only thing seem strange is that plugins seems load when IP discover ???

Is it normal ? How please can I solve this issue ?

If you want additional information, I can give you.

Answer 1

Hi,

Have you some errors in error_log file of Apache?

Regards

Comments

Sorry for the delay of answer, I'm on another project.

Nothing in apache...

The only things I change is that : http://ask.ocsinventory-ng.org/1653/message-csrf-attack-in-plugin-office

I've make a new install, but it still grey and nothing show in plugins page. Here is a new log :

    INVENTORY => Reading last inventory state
    EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    EXECUTABLE PLUGIN => Found executable plugin <msoffice.vbs>
    EXECUTABLE PLUGIN => Plugin <msoffice.vbs> executed successfully
    EXECUTABLE PLUGIN => Searching for executable(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
    INVENTORY => Checking last inventory state
    INVENTORY => Logical drives inventory state changed
    INVENTORY => Printers inventory state changed
    INVENTORY => Software inventory state changed

Thanks for help.

EDIT : 

I have make some checks in Database and table. There is something here :

mysql> select * from officepack_version;
+--------+--------------------------------------------------------+
| REF_ID | VERSION                                                |
+--------+--------------------------------------------------------+
| 0      | Version avant Beta 1                                   |
| 1      | Beta 1                                                 |
| 2      | Beta 2                                                 |
| 3      | Version finale candidate 0 (RC0)                       |
| 4      | Version finale candidate 1 (RC1) / OEM Preview Release |
| 9      | Version finale (RTM)                                   |
| A      | Service Pack 1                                         |
| B      | Service Pack 2                                         |
| C      | Service Pack 3                                         |
+--------+--------------------------------------------------------+

But nothing in this one :

mysql> select * from officepack;
Empty set (0.00 sec)

And the office icon and the plugin page still empty...

....