OCS 2.0.5 upgrade to 2.2 Apache error

Question

Hello,

What might be causing this apache error when trying to upgrade from 2.0.5 to 2.2

Click Enter

variables not defined?

Answer 1

same error on upgrade from ocs 2.1.2, the O.S. of the server is ubuntu 14.04

Answer 2

hi,

could you try replace your actual setup with this setup.sh instead ? https://github.com/OCSInventory-NG/OCSInventory-Server/blob/master/setup.sh

This one has been fixed recently for ubuntu / debian distro.

Regards,

Gilles Dubois.

Comments

The  setup.sh works for this problem ... but Apache won't start.

[Tue Jun 07 08:25:50.721079 2016] [alias:warn] [pid 62751] AH00671: The Alias directive in /etc/apache2/conf.d/ocsinventory-reports.conf at line 23 will probably never match because it overlaps an earlier Alias.
[Tue Jun 07 08:25:50.721136 2016] [alias:warn] [pid 62751] AH00671: The Alias directive in /etc/apache2/conf.d/ocsinventory-reports.conf at line 83 will probably never match because it overlaps an earlier Alias.
[Tue Jun 07 08:25:50.721147 2016] [alias:warn] [pid 62751] AH00671: The Alias directive in /etc/apache2/conf.d/ocsinventory-reports.conf at line 101 will probably never match because it overlaps an earlier Alias.

if i check the log of apache

ocsinventory-server: Bad setting. `SUPPORT` is not set. Default: `1`
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
[Tue Jun 07 08:25:50.936351 2016] [perl:error] [pid 62752] Can't locate Apache/Ocsinventory/Plugins/Apache.pm in @INC (you may need to install the Apache::Ocsinventory::Plugins::Apache module) (@INC contains: /etc/perl /usr/local/lib/perl/5.18.2 /usr/local/share/perl/5.18.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.18 /usr/share/perl/5.18 /usr/local/lib/site_perl . /etc/apache2) at (eval 14) line 2.\n
[Tue Jun 07 08:25:50.936374 2016] [perl:error] [pid 62752] Can't load Perl module Apache::Ocsinventory::Plugins::Apache for server fog:0, exiting...

i check the directory /etc/ocsinventory-server/plugins, it's empty

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The alias problem come from a configuration problem, you have to wipe your old ocs' configuration files.

Could you check and wipe this directory ? /etc/ocsinventory-server/perl/Apache/Ocsinventory/Plugins

You must have something in the directory that come from an older version.

Regards,

Gilles Dubois.

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i delete the directory /etc/ocsinventory-server, run the setup.sh

reinstall the soap (all last version)

modify the password for the db in the 2 files,  try to start apache => same error

ocsinventory-server: Bad setting. `SUPPORT` is not set. Default: `1`
ocsinventory-server: Can't load SOAP::Transport::HTTP* - Web service will be unavailable
[Tue Jun 07 10:22:42.266475 2016] [perl:error] [pid 6644] Can't locate Apache/Ocsinventory/Plugins/Apache.pm in @INC (you may need to install the Apache::Ocsinventory::Plugins::Apache module) (@INC contains: /etc/perl /usr/local/lib/perl/5.18.2 /usr/local/share/perl/5.18.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.18 /usr/share/perl/5.18 /usr/local/lib/site_perl . /etc/apache2) at (eval 14) line 2.\n
[Tue Jun 07 10:22:42.266602 2016] [perl:error] [pid 6644] Can't load Perl module Apache::Ocsinventory::Plugins::Apache for server fog:0, exiting...

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i found the error with a restore of the z-ocsinventory file

new one :

  PerlSetEnv OCS_PLUGINS_PERL_DIR "/etc/ocsinventory-server/plugins"
  PerlSetEnv OCS_PLUGINS_CONF_DIR "/etc/ocsinventory-server/perl"

there is an invertion in the serup

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Hello for me the script worked and I managed to upgrade but the clients are not updating? All the data is ~week old.

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did you modify the password for the mysql connexion in the z-ocs..... file ?

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At first I forgot it but now it's changed, but the clients are still not updating.