Client does not update Server (after server migration)

Question

Hi,

I have been using OCS-Inventory for several years. Some months ago, I have installed a new server with OCS through Debian Jessie repositories (OCS 2.0.5). As the computers within the network have the agent installed (version 4.0.6.1) pointing to the former server, I have used same IP/DNS in the newly installed. By doing so, all of the machines began to report to the new server perfectly. Now I have prepared a new OCS inventory server with version 2.2.1 installed manually using the tar.gz file and following the setup.sh instructions. The installation process was successful, again I use same IP/DNS to let the clients report to the new server. But, In this case, no client has made contact with the server so far. I thought that, perhaps, there was an incompatibility issue between server v 2.2.1 and clients 4.0.6.1. In order to test this hypothesis, I installed OCSNG-Windows-Agent-2.1.1.3 on a machine with my server configuration (http://myserver/ocsinventory). But still, no communication. I have also tried using the deployment tool (I have followed all the configuration steps described in http://wiki.ocsinventory-ng.org/index.php?title=Documentation:DeployTool ) but I got a "**ERROR** Connecting remote host: Access Denied" message.

Does anyone have any clue? Thanks

Information about the server

O.S.: Debian 8.5 Jessie

OCS Server 2.2.1

Information about the clients

O.S.: Windows 7

OCS Agent version:OCSNG_WINDOWS_AGENT_4061.1 and OCSNG-Windows-Agent-2.1.1.3

Answer 1

Hello,

Can you check the configuration of database in apache configuration and db config in ocs report ?

Thank

Comments

Hello Valentin,

The configuration for both files is the following

Apache: /etc/apache2/conf-available/z-ocsinventory-server.conf

  # Master Database settings
  # Replace localhost by hostname or ip of MySQL server for WRITE
  PerlSetEnv OCS_DB_HOST localhost
  # Replace 3306 by port where running MySQL server, generally 3306
  PerlSetEnv OCS_DB_PORT 3306
  # Name of database
  PerlSetEnv OCS_DB_NAME ocsweb
  PerlSetEnv OCS_DB_LOCAL ocsweb
  # User allowed to connect to database
  PerlSetEnv OCS_DB_USER ocs
  # Password for user
  PerlSetVar OCS_DB_PWD ocs

  # Slave Database settings
  # Replace localhost by hostname or ip of MySQL server for READ
  # Useful if you handle mysql slave databases
  # PerlSetEnv OCS_DB_SL_HOST localhost
  # Replace 3306 by port where running MySQL server, generally 3306
  # PerlSetEnv OCS_DB_SL_PORT_SLAVE 3306
  # User allowed to connect to database
  # PerlSetEnv OCS_DB_SL_USER ocs
  # Name of the database
  # PerlSetEnv OCS_DB_SL_NAME ocsweb
  # Password for user
  # PerlSetVar OCS_DB_SL_PWD ocs

OCS: /usr/share/ocsinventory-reports/ocsreports/dbconfig.inc.php 

<?php
define("DB_NAME", "ocsweb");
define("SERVER_READ","localhost");
define("SERVER_WRITE","localhost");
define("COMPTE_BASE","ocs");
define("PSWD_BASE","ocs");
?>

As you can see, I still haven't change the default configuration. OCS server Is MySQL server. It is very strange. I have done this same installation with previous versions without any difficulties.

Thanks

---

Hello,

The database is not the same on two configuration.

---

# Name of database
  PerlSetEnv OCS_DB_NAME ocsweb
  PerlSetEnv OCS_DB_LOCAL ocsweb

  define("DB_NAME", "ocsweb");

the name of the database is ocsweb (default). All the configuration that you see is the default (right after running setup.sh from OCS package). I don't understand what is the difference that you are seeing.

Thanks again Valentin

---

Hello, can you test install clean agent on one computer and test send inventory to server ?

---

I got a "conecction error in ocs inventory service" message.

Disregards my last comment. I have installed OCS agent in a different machine and service was funcional. Nevertheless, the server never received the update.

The log file of the agent showed the following message:

ERROR *** AGENT => Failed to send Prolog <HTTP Status Code #404