The status of the ocs package remains blocked on Notified

Question

Hello,

Here is my client log. Nice to help me

GENT =>  Communication Server ask for Package Download
 DOWNLOAD => Package <1481194815> forced, ignoring package history check
 DOWNLOAD => Package history file successfully cleaned for duplicate IDs
 DOWNLOAD => Metadata file <info> for package <1481194815> is located at <https://172.16.2.1/download/1481194815/info>
 COM SERVER => Initializing cURL library for getFile
 COM SERVER => Using cURL without server authentication
 COM SERVER => Disabling cURL proxy support
 COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>
 COM SERVER => Sending fileGet request to URL <https://172.16.2.1/download/1481194815/info>
 WARNING *** COM SERVER => Failed to send HTTP Get request <Peer certificate cannot be authenticated with known CA certificates>
 COM SERVER => Cleaning cURL library
ERROR *** DOWNLOAD => Failed to download Metadata file <https://172.16.2.1/download/1481194815/info> to <C:\ProgramData\OCS Inventory NG\Agent\download\1481194815\info>
DOWNLOAD => Download and setup tool successfully started
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:13.

Answer 1

Hi,

As your log say the CA certificat verification failed.

Check that your ssl's common name is the ocs server address

Note : OCS doesn't accept wildcard certificates

Regards,

Gilles Dubois.