ERROR *** AGENT => Failed to send Prolog

Question

Hi, 

Could someone tell me how to fix this error? 
 

Starting OCS Inventory NG Agent on Tuesday, January 03, 2017 09:35:05.
AGENT => Running OCS Inventory NG Agent Version 2.1.0.3
AGENT => Using OCS Inventory NG FrameWork Version 2.1.0.3
AGENT => Loading plug-in(s)
    DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
    DLL PLUGIN => 0 DLL Plug-in(s) succesfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
    COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.0.3>
AGENT => Sending Prolog
    DID_CHECK => Read DeviceID <SZ-S3279CC-2016-12-22-11-12-45> and MACs <70:5A:0F:69:85:E00A:00:27:00:00:0E> in file <ocsinventory.dat>
    COM SERVER => Initializing cURL library for sendRequest
    COM SERVER => Using cURL without server authentication
    COM SERVER => Disabling cURL proxy support
    COM SERVER => Disabling cURL SSL server validation support
    COM SERVER => Sending HTTP Post request to URL <http://xxx.xx.x.xx/ocsinventory>
    WARNING *** COM SERVER => Failed to send HTTP Post request <Couldn't connect to server>
    COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Prolog <Couldn't connect to server>
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.

Answer 1

Hi,

Can you post apache error_log file file content, please?
Did you change login and password in z-ocsinventory-server.conf file on your ocs server?

Regards

Frank

Answer 2

Apache error_log

ocsinventory-server: Can't load SOAP:::Transport::HTTP* - Web service will be unavaliable
[Wed Jan 04 09:22:47 2017]  [notice] SuEXEC mechanism enabled (wrapper: /usr/sbin/suexec)

PHP: syxtax error, unaexpepcted '(' in /etc/php.ini on line 948
PHP: syxtax error, unaexpepcted '(' in /etc/php.ini on line 948
PHP: syxtax error, unaexpepcted '(' in /etc/php.ini on line 948

[Wed Jan 04 09:22:46 2017]  [notice] caught SIGTERM, shutting down
PHP: syxtax error, unaexpepcted '(' in /etc/php.ini on line 948

ocsinventory-server: Can't load SOAP:::Transport::HTTP* - Web service will be unavaliable
[Wed Jan 04 09:12:47 2017] [notice] Digest: generating secret for digest authentication ...
[Wed Jan 04 09:47:10 2017] [notice] Digest: done
[Wed Jan 04 09:47:10 2017] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1.e-fips mod perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations

[Thu Jan 05 11:40:01 2017] [error] [client 10.1.1.24] Directory index forbidden by Options directive: /var/www/html
[Thu Jan 05 11:40:09 2017] [error] [client 10.1.1.24] File does not exist: /var/www/html/reports