OCS Teledeployment : can't find information file at ...

Question

Hello,

I've got an issue with my OCS server. Everything is ok except my Teledeployment.

Before exposing my problem i've to tell that i am on a virtual machine, on VirtualBox. Running with a Debian Jessie system.

The creation of deployment package works. But when i try to activate a package i have this message : "Can't find information file at https://192.168.0.10/download/ (the number of the package)".

Obviously OCS find the fragment but not the info file on my server. I checked /var/lib/ocsinventory-reports/download/ and everything is there : fragment and info

I searched on Internet and found that it was a problem with SSL and certificate. So i've followed this tuto :

https://www.digitalocean.com/community/tutorials/how-to-create-a-ssl-certificate-on-apache-for-debian-8

Then i am able to connect to https://192.168.0.10/ocsreports/download for example, meaning that the creation of my certificate works i guess (my browser even ask me about security and self-signed certificate) but my problem is still there.

I've run out of idea, thanks in advance

P.S: I run with OCS 2.3

Regards

Answer 1

Hello,

You certificate common name is IP of server ?

Do you have activate the ssl in z-ocsinventory conf ?

Thanks

Answer 2

The CN of my certificate is the IP adress (192.168.0.10).

And do you mean z-ocsinventory-server.conf ? In this case i don't see where i can change this param.

The only line that i found is 283-286. But it's below the "DO NOT MODIFY BELOW !" line ^^. I tried and nothing change, can't find the info file and apache refuse to reload.

Thanks

Answer 3

Anyone ? Any idea ?

Answer 4

Hi

Have you access to https://192.168.0.10/download/ from your browser?

Regards

Frank

Answer 5

Hi,

I can't access to the download folder in https. Error 403 (Forbidden). However i "chmod 0777" this folder but nothing change.

Regards

Answer 6

The problem is getting clearer now, Apache send error 403. In the error.log, i see this :

Cannot Serve directory /var/lib/ocsinventory-reports/download: no matching directoryindex (index html, etc...) found, and server-generated directory index forbidden by Options directive

Answer 7

Ok Update : I found the thing with apache. bad config file, now it's ok i can access https://myserver/download

But the deployment still don't work. Can't find information file etc ...

Answer 8

Hi,

Post download.log and ocsinventory.log file contents.

Regards

Frank

Answer 9

Hi,

I don't have those logs. On the admin console the "Logs vizualization" is empty. The only log that i have is the "activity.log" in /var/log/ocsinventory-server and this log doesn't tell anything important i guess.

Regards

Answer 10

Hi,

ocsinventory.log and download.log are files located on your client (c:\programdata\ocs inventory ng\agent) not on your server.

Regards

Frank