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ocsinventory-agent command reboot the server. [closed]

Dear OCS Team!

I have a Red Hat Enterprise Linux Server release 6.8 (Santiago) Virtual machine. On this an OCS Inventory Server and a Unix agent. The server is working fine but when I start to run the agent with the ocsinventory-agent command the whole server reboot itself.
Agent version: Ocsinventory unified agent for UNIX, Linux and MacOSX (2.3)
Server version: OCSNG_UNIX_SERVER-2.3

Do you know what can cause this? An OCS server and agent are allowed on the same server?

Thanks for your help!
closed with the note: Problem solved by user
in OCS Inventory NG agent for Unix by (280 points)
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8 Answers

0 votes

So agent restarts the server even if you try run for example just:

ocsinventory-agent --help

command?

by (1.5k points)
0 votes

No, that part is working.

As I experienced when the agent try to connect to the server E.g.:
ocsinventory-agent --ssl=0 --server=https://server_name/ocsinventory

by (280 points)
0 votes

Did you try an older version of agent e.g. 2.1.1?
Personally I use this version against server 2.3 with perl version 5.18.1

This is still downoadable grom github 

Try it.

by (1.5k points)
0 votes
During the agent (Ocsinventory-Unix-Agent-2.1.1.tar.gz) installation:
Copying SNMP MIBs XML files...
Activating modules if needed...
Launching OCS Inventory NG Unix Unified agent...

Killed the server again.
by (280 points)
0 votes

And what about locally:

./ocsinventory-agent -l /tmp --debug --logfile=log.log

Check log.log file for errors and try import *.ocs file (XML fomatted) from /tmp folder manually to OCS Server via "Manage -> Local import".

And what about other machines? They kill a server during connection too?

by (1.5k points)
0 votes
Sorry, I can't test it on other server, because I don't want to be in the same situation.
And with a test system I can't create the same situation.

The locally command kill the server as well. No entries in the /var/log/messages just the booting method after the reboot.
The last message block in the ocsinventory-agent.log:
[Fri Mar  3 08:28:45 2017][debug]  - Sys::Hostname loaded
[Fri Mar  3 08:28:45 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci
[Fri Mar  3 08:28:45 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Controllers
[Fri Mar  3 08:28:46 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Modems
[Fri Mar  3 08:28:46 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lspci::Sounds
[Fri Mar  3 08:28:46 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lsusb
[Fri Mar  3 08:28:46 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Lsusb::Usb
[Fri Mar  3 08:28:46 2017][debug] Running Ocsinventory::Agent::Backend::OS::Generic::Screen
by (280 points)
0 votes
Which hardware do you use? We have seen this (reboot or crash) on HP DL360 G9 systems, but only on a very small fraction.
by (620 points)
0 votes
Sorry, I don't know exactly the hardware parameters because it is a virtual machine.

I have renamed the following file what checking the screen:
/usr/share/perl5/vendor_perl/Ocsinventory/Agent/Backend/OS/Generic
mv Screen.pm Disabled_Screen.pm

Now the ocs agent is working fine.
Our ESX team recommend a VMware tools and hardware tools update.
by (280 points)
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