Not retrieving user data (USERID)

Question

Hi there

I'm having some issues with several Windows computers with Windows 7 and 10.

I'm not receiving the "User" field of the inventory that is the logged user in the pc when performs the inventory task.

I have perform the inventory task with the user logged. In the OCS admin console, in the detail of the PC, I see that the XML have this tag:

<USERID/>

In other pcs, where the "User" field is correct, in the XML I have this:

<USERID>jesus</USERID>

This is the .ini content of one of the PCs with this problem (is the same that I have in another pcs that send correctly the User field) (for security i have changed the server name):

[OCS Inventory Agent]
ComProvider=ComHTTP.dll
Debug=0
Local=
NoSoftware=0
HKCU=0
NoTAG=0
IpDisc=
[HTTP]
Server=http://myserver/ocsinventory
SSL=0
CaBundle=cacert.pem
AuthRequired=0
User=
Pwd=
ProxyType=0
Proxy=0
ProxyPort=0
ProxyAuthRequired=0
ProxyUser=
ProxyPwd=
[OCS Inventory Service]
PROLOG_FREQ=24

Any idea of what could bve happening?

Thanks!!

Answer 1

Hi,

on some (rare) machines, I also encounter the same problem ... It seems that the tool sometimes has difficulties to identify the use of the client to go up in the interface.

To be continued...

Regards, Stéphane

Answer 2

I have the very same issue. It happens on 20% of my computers and I can't find a pattern that would explain the problem