Hello, everybody,
I have my OCS 2.3.1 server running and working well.
My Windows clients are using agent 2.3.0. and working well.
But I have a PC model that is not inventoried on the server, even though the agent is installed and running, and has a network connection.
The PC is ASUS H110M-R, Intel Core i7-7700, Windows 7 x64 SP1.
This is the OCSInventory.log
OCSInventory.log
==============================================================================
Starting OCS Inventory NG Agent on Tuesday, October 31, 2017 11:19:26.
AGENT => Running OCS Inventory NG Agent Version 2.3.0.0
AGENT => Using OCS Inventory NG FrameWork Version 2.3.0.0
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.0.0>
AGENT => Sending getLabel request
COM SERVER => Initializing cURL library for getFile
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
COM SERVER => Sending fileGet request to URL <http://artaocs01/ocsinventory/deploy/label>
COM SERVER => fileGet response received <HTTP Status Code #400>
COM SERVER => Cleaning cURL library
AGENT => Failed to retrieve Label <HTTP Status Code #400>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <ARCURAP02-2017-10-31-10-33-05> and MACs <38:D5:47:1C:AF:DE> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
COM SERVER => Sending HTTP Post request to URL <http://artaocs01/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #200>
COM SERVER => Cleaning cURL library
================= TRACE START ===============
<?xml version='1.0' encoding='UTF-8'?>
<REPLY>
<OPTION>
<NAME>DOWNLOAD</NAME>
<PARAM FRAG_LATENCY="10" PERIOD_LATENCY="1" ON="0" TYPE="CONF" CYCLE_LATENCY="60" TIMEOUT="30" PERIOD_LENGTH="10" EXECUTION_TIMEOUT="120" />
</OPTION>
<RESPONSE>SEND</RESPONSE>
<INVENTORY_ON_STARTUP>1</INVENTORY_ON_STARTUP>
<PROLOG_FREQ>24</PROLOG_FREQ>
</REPLY>
================= TRACE STOP ===============
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Prolog Frequency set to 24 hour(s)
AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
INVENTORY => Loading Download history
INVENTORY => Logged on user ID is <SYSTEM>
INVENTORY => Operating System is <Microsoft Windows 7 Professional 6.1.7601 Service Pack 1>, description <>
INVENTORY => Operating System uses 64 bits memory address width
INVENTORY => Computer domain or workgroup is <albanet.medios>
WARNING *** INVENTORY => Failed to retrieve user domain
INVENTORY => System Manufacturer <System manufacturer>, System Model <System Product Name>, System S/N <System Serial Number>, Bios Manufacturer <American Megatrends Inc.>, Bios Date <27/12/2016>, Bios Version <3016>, Motherboard Manufacturer <ASUSTeK COMPUTER INC.>, Motherboard Model <>, Motherboard S/N <160881959406255>
INVENTORY => 1 processor(s) Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz [4 core(s) x86_64] at 3601 MHz
INVENTORY => OS Memory 16255 MB, OS Swap size 32509 MB
INVENTORY => 2 memory slot(s) found
INVENTORY => 2 input device(s) found
INVENTORY => 22 system port(s) found