Hello,
after hours of researches on your website, impossible to find a solution to my basic problem : My OCS Agent 2.3.1.1 is unable to send its data collected on the Windows 10 to OCS Server : it logs error 500 ! But no other post could help me ! (I had install previously a OCS server in a similar way and I had absolutely NO such problem, so, as I’m using exactly the same method I can’t understand why it’s not running for this second install !).
Here are my configurations :
1. OCS Server (perfectly running with with OCS -Reports) :
Système :
Nom du système :Linux x86_64
Version :4.9.0-4-amd64
RAM totale :2004 Mo
RAM disponible :1673 Mo
CPU :Intel(R) Xeon(R) CPU E5606 @ 2.13GHz
Distribution :Debian GNU/Linux 9 (stretch)
Logiciel :
Réseau :
2. In my Win10Pro station where agent 2.3.1.1 is running :
C:\programData\OCS Inventory NG\Agent\OCSInventory.log : after good connection to the server at the beginning of the process (code 200 received), finally, error 500 appears and NO inventory can be sent to the server... => see BOLD lines ...
Starting OCS Inventory NG Agent on Thursday, May 17, 2018 16:49:49.
AGENT => Running OCS Inventory NG Agent Version 2.3.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.3.1.1
AGENT => Loading plug-in(s)
DLL PLUGIN => Searching for Plug-in DLL(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
DLL PLUGIN => 0 DLL Plug-in(s) successfully loaded on 0 DLL(s) found
AGENT => Using network connection with Communication Server
COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.3.1.1>
AGENT => Sending Prolog
DID_CHECK => Read DeviceID <WIN10-PRO-BASE--2018-05-02-11-43-33> and MACs <00:50:56:0B:BA:CD> in file <ocsinventory.dat>
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
COM SERVER => Sending HTTP Post request to URL <http://172.16.20.190/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #200>
COM SERVER => Cleaning cURL library
AGENT => Prolog successfully sent
AGENT => Prolog Frequency set to 24 hour(s)
AGENT => Inventory on startup option set to 1
AGENT => Inventory required
AGENT => Launching hardware and software checks
INVENTORY => Loading Download history
INVENTORY => Logged on user ID is <Administrateur>
INVENTORY => Operating System is <Microsoft Windows 10 Professionnel 10.0.15063 >, description <>
…
INVENTORY => User domain is <>
INVENTORY => System Manufacturer <VMware, Inc.>, System Model <VMware Virtual Platform>, System S/N <VMware-42 15 46 34 2e fc ef bf-91 9c ff 36 96 4d 4a a8>, Bios Manufacturer <Phoenix Technologies LTD>, Bios Date <07/09/2012>, Bios Version <6.00>, Motherboard Manufacturer <Intel Corporation>, Motherboard Model <440BX Desktop Reference Platform>, Motherboard S/N <None>
....
WARNING *** INVENTORY => Failed to retrieve modems
INVENTORY => 1 network adapter(s) found
...
INVENTORY => System Memory set to 6144 (instead of 6144)
INVENTORY => Reading last inventory state
EXECUTABLE PLUGIN => Searching for VBS script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
EXECUTABLE PLUGIN => Searching for PS1 script(s) in folder <C:\Program Files (x86)\OCS Inventory Agent\plugins>
AGENT => Sending Inventory
INVENTORY => Checking last inventory state
INVENTORY => Logical drives inventory state changed
...
INVENTORY => Printers inventory state changed
INVENTORY => Inventory changed since last run
INVENTORY => Generating XML document with Device properties
INVENTORY => XML Update BIOS
INVENTORY => XML Update 2 CPU(s)
...
INVENTORY => XML Update 0 Registry Value(s)
INVENTORY => XML Update Administrative Information(s)
INVENTORY => XML Update common Device properties
COM SERVER => Initializing cURL library for sendRequest
COM SERVER => Using cURL without server authentication
COM SERVER => Disabling cURL proxy support
COM SERVER => Enabling cURL SSL server validation support using CA Bundle <C:\ProgramData\OCS Inventory NG\Agent\cacert.pem>
COM SERVER => Sending HTTP Post request to URL <http://172.16.20.190/ocsinventory>
COM SERVER => HTTP Post response received <HTTP Status Code #500>
COM SERVER => Cleaning cURL library
ERROR *** AGENT => Failed to send Inventory <HTTP Status Code #500>
AGENT => Communication Server ask for Package Download
DOWNLOAD => Package history file successfully cleaned for duplicate IDs
DOWNLOAD => Download disabled by server
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:31.
3. In my OCS server :
172.16.0.68 - - [17/May/2018:16:42:52 +0200] "POST /ocsinventory HTTP/1.1" 200 411 "-" "OCS-NG_WINDOWS_AGENT_v2.3.1.1"
172.16.0.68 - - [17/May/2018:16:43:05 +0200] "POST /ocsinventory HTTP/1.1" 500 842 "-" "OCS-NG_WINDOWS_AGENT_v2.3.1.1"
172.16.0.68 - - [17/May/2018:16:49:49 +0200] "POST /ocsinventory HTTP/1.1" 200 411 "-" "OCS-NG_WINDOWS_AGENT_v2.3.1.1"
172.16.0.68 - - [17/May/2018:16:50:20 +0200] "POST /ocsinventory HTTP/1.1" 500 842 "-" "OCS-NG_WINDOWS_AGENT_v2.3.1.1"
/var/log/apache2/error.log : « strange » programming errors in different scripts on lines 38, 48, 66, 74, 103 (in eg. : « Undefined subroutine » =>???). I can’t understand why that kind of errors appear. And how I can solve them ! It is as if some Perl or Php programs were missing... ??? => see BOLD lines ...
[Thu May 17 16:33:17.119893 2018] [:error] [pid 5499] [client 10.10.10.6:53540] PHP Warning: mysqli_real_escape_string() expects parameter 1 to be mysqli, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 66, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:33:17.119958 2018] [:error] [pid 5499] [client 10.10.10.6:53540] PHP Warning: mysqli_query() expects parameter 1 to be mysqli, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 103, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:33:17.119975 2018] [:error] [pid 5499] [client 10.10.10.6:53540] PHP Warning: mysqli_fetch_object() expects parameter 1 to be mysqli_result, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 38, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:33:58.005945 2018] [:error] [pid 5498] [client 10.10.10.6:53548] PHP Warning: mysqli_real_escape_string() expects parameter 1 to be mysqli, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 66, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:33:58.006004 2018] [:error] [pid 5498] [client 10.10.10.6:53548] PHP Warning: mysqli_query() expects parameter 1 to be mysqli, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 103, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:33:58.006021 2018] [:error] [pid 5498] [client 10.10.10.6:53548] PHP Warning: mysqli_fetch_object() expects parameter 1 to be mysqli_result, null given in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 38, referer: http://172.16.20.190/ocsreports/
[Thu May 17 16:38:25.929608 2018] [:error] [pid 5504] [client 10.10.10.6:53601] PHP Warning: vsprintf(): Too few arguments in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 74, referer: http://172.16.20.190/ocsreports/index.php
[Thu May 17 16:38:25.929666 2018] [:error] [pid 5504] [client 10.10.10.6:53601] PHP Warning: mysqli_query(): Empty query in /usr/share/ocsinventory-reports/ocsreports/require/function_commun.php on line 103, referer: http://172.16.20.190/ocsreports/index.php
[Thu May 17 16:43:05.450371 2018] [perl:error] [pid 5513] [client 172.16.0.68:64801] Undefined subroutine &Apache::Ocsinventory::Server::Inventory::Update::set_asset_category called at /usr/local/share/perl/5.24.1/Apache/Ocsinventory/Server/Inventory/Update.pm line 48.\n
[Thu May 17 16:50:20.146113 2018] [perl:error] [pid 5516] [client 172.16.0.68:64833] Undefined subroutine &Apache::Ocsinventory::Server::Inventory::Update::set_asset_category called at /usr/local/share/perl/5.24.1/Apache/Ocsinventory/Server/Inventory/Update.pm line 48.
My question is : Would you have an idea to solve that kind of problem, please ?
Thanks for your advises or solutions.
Best regards.
