Windows Agent 2.1.1.1 show empty inventory information

Question

Problem: Windows Agent 2.1.1.1 show empty inventory information

(see also: http://forums.ocsinventory-ng.org/viewtopic.php?id=14512)

Question: Is there a solution?

Answer 1

The service work correctly ?

Can you give me the log of your agent in debug=2, and the version of your windows ?

Answer 2

Windows version: <OS: Microsoft Windows 8.1 Enterprise 6.3.9600 >

Here is the begin of the error-part of the log file:

Registry NT GetRegistryApplications: Reading hive HKLM...
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\InstallLocation !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\Comments !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\Language !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\30D6C6DEB5DEA305A8801F157198D1112E30E788\InstallDate !
        <Publisher: Intel><Name: Windows-Treiberpaket - Intel (iaStor) SCSIAdapter  (10/17/2011 10.8.0.1003)><Version: 10/17/2011 10.8.0.1003><Folder: ><Comments: ><GUID: 30D6C6DEB5DEA305A8801F157198D1112E30E788><Language: ><Install Date: 0000//0/0/00><Architecture: 32 bits>
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Publisher !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\DisplayVersion !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\InstallLocation !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Comments !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\Language !
    Failed in call to <RegQueryValueEx> function for HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\7-Zip\InstallDate !
        <Publisher: ><Name: 7-Zip 9.22beta><Version: ><Folder: ><Comments: ><GUID: 7-Zip><Language: ><Install Date: 0000//0/0/00><Architecture: 32 bits>

......

Answer 3

Hello again,

I think the problem is "OcsSystray.exe". When I replace this file with version 2.1.0.3 all works well.

Answer 4

Hi,

Can you open a bug relative to this problem? (https://launchpad.net/ocsinventory-windows-agent)

Answer 5

Done - bug reported.

Answer 6

Good afternoon 

 

Downloaded the vm OCS 2.0.5, to install the agent on the windows installation is apparently correct, but the server does not display my information from workstations. 

 

I've tested all possible agents 2.1.1.2/2.0.24 etc.. 

 

And did not solve my problem. 

 

Thank you.