Welcome to OCS Inventory NG community support, where you can ask questions and receive answers from other members of the community.

Please ask questions only in English or French.

Release 2.12.3 available

The official documentation can be found on https://wiki.ocsinventory-ng.org. Read it before asking your question.

un agent ne remonte pas dans OCS server

Bonjour,

 

un agent ne remonte pas dans OCS server malgré la présence du PC dans le fichier activity.log sur le server :

Thu Oct 23 08:09:17 2014;2888;103;CLC-PCMEDANEST2-2014-10-14-16-01-02;10.11.0.42;OCS-NG_WINDOWS_AGENT_v2.1.1.1;prolog;new_deviceid
Thu Oct 23 08:09:17 2014;2888;100;CLC-PCMEDANEST2-2014-10-14-16-01-02;10.11.0.42;OCS-NG_WINDOWS_AGENT_v2.1.1.1;prolog;accepted
Thu Oct 23 08:09:17 2014;2888;311;CLC-PCMEDANEST2-2014-10-14-16-01-02;10.11.0.42;OCS-NG_WINDOWS_AGENT_v2.1.1.1;session;started
 
 

Sur le pc voici le contenu du fichier ocsinventory.log :

==============================================================================
Starting OCS Inventory NG Agent on Friday, October 24, 2014 06:08:24.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Inventory change forced by /NOTIFY option
AGENT => Launching hardware and software checks
AGENT => Sending Inventory
INVENTORY => Network adapters inventory state changed
AGENT => Inventory successfully sent
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:39.
 
==============================================================================
Starting OCS Inventory NG Agent on Friday, October 24, 2014 06:09:04.
AGENT => Running OCS Inventory NG Agent Version 2.1.1.1
AGENT => Using OCS Inventory NG FrameWork Version 2.1.1.1
AGENT => Loading plug-in(s)
AGENT => Using network connection with Communication Server
AGENT => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.1.1.1>
AGENT => Sending Prolog
AGENT => Prolog successfully sent
SUPPORT => No support detected, Registration key : N/A
AGENT => Unloading communication provider
AGENT => Unloading plug-in(s)
AGENT => Execution duration: 00:00:00.
 
Merci d'avance de votre aide.
in OCS Inventory NG server for Windows by (160 points)

2 Answers

0 votes
Bonjour,

Merci de mettre le mode debug à 2 dans le fichier ocsinventory.ini. Poster de nouveau le contenu du fchier ocsinventory.log.
by (90.2k points)
0 votes
Bonjour,

 

Après vérification du fichier "access.log" dans le répertoire des logs Apache, je me suis aperçu que je n'avais pas de trace POST de l'IP du PC où est installé l'agent.

 

Après modification du paramètrage de TrendMicro sur le PC et relance de l'inventory, le PC est remonté coté serveur.

Merci pour votre retour,

Cordialement
by (160 points)
 
Powered by Question2Answer
...