The Agent don´t Execute the Packages.

Question

Hello,

i can activate packages and deploy them with no errors, the Agent downloade them and try to Execute them, but then nothing happens.

The Download log shows the following:

""

Starting OCS Inventory NG Package Download and Setup Tool on Monday, January 14, 2019 11:31:04.
DOWNLOAD => Running OCS Inventory NG Download Version 2.4.0.0
DOWNLOAD => Using OCS Inventory NG FrameWork Version 2.4.0.0
DOWNLOAD => Using network connection with Communication Server
DOWNLOAD => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>
DOWNLOAD => Starting new period of 10 cycles
DOWNLOAD => Parsing directory <C:\ProgramData\OCS Inventory NG\Agent\download> for packages
DOWNLOAD => Package <1547460519> verified and added to process queue
DOWNLOAD => High priority 0 package found, removing lower priority package from queue
DOWNLOAD => Executing action <LAUNCH> for package <1547460519>
""

Has anyone a Solution for this Problem? I tried it with different Commands, Files (.exe/.bat/.ini) and still staying at that point with nothing more. He shows me no Errors, too, so that i dont know what the Problem is.

Best Regards

BreDennis

Answer 1

Try to disable antivirus software, firewall...check also uac

Also, try to force deployement

Regards

Answer 2

Turning off the Antivirus Programm and Firewall, doens´t work either.

Best Regards

Answer 3

server 2.5 windows client 2.4

same problem .

Starting OCS Inventory NG Package Download and Setup Tool on Tuesday, March 19, 2019 13:05:34.

DOWNLOAD => Running OCS Inventory NG Download Version 2.4.0.0

DOWNLOAD => Using OCS Inventory NG FrameWork Version 2.4.0.0

DOWNLOAD => Using network connection with Communication Server

COM PROVIDER => Loading Communication Provider <C:\Program Files (x86)\OCS Inventory Agent\ComHTTP.dll>

DOWNLOAD => Using Communication Provider <OCS Inventory NG cURL Communication Provider> Version <2.4.0.0>

DOWNLOAD => Starting new period of 10 cycles

DOWNLOAD => Flushing package queue

DOWNLOAD => Parsing directory <C:\ProgramData\OCS Inventory NG\Agent\download> for packages

DOWNLOAD => Verifying package <C:\ProgramData\OCS Inventory NG\Agent\download\1552991565>

DOWNLOAD => Package <1552991565> verified and added to process queue

DOWNLOAD => Processing packages for cycle 1 on Tuesday, March 19, 2019 13:05:34

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 2 on Tuesday, March 19, 2019 13:05:49

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 3 on Tuesday, March 19, 2019 13:06:04

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 4 on Tuesday, March 19, 2019 13:06:19

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 5 on Tuesday, March 19, 2019 13:06:34

DOWNLOAD => Executing action <EXECUTE> for package <1552991565>

PACKAGE => Executing command <C:\activation.bat> for package <1552991565> on <Tuesday, March 19, 2019 13:06:34>

PACKAGE => Package <1552991565> successfully executed. Command exit code is <1>. Package return code is <EXIT_CODE_1>

PACKAGE => No post execution command provided for package <1552991565>

ERROR *** DOWNLOAD => Will not register package <1552991565> in history: result <EXIT_CODE_1> not a success

DOWNLOAD => Sending result code <EXIT_CODE_1> for package <1552991565>

DID_CHECK => Read DeviceID <VOVKA-2019-02-26-16-19-37> and MACs <BC:AE:C5:21:25:8F30:9C:23:ED:53:D420:CF:30:81:53:7500:19:5B:86:D6:0F> in file <ocsinventory.dat>

COM SERVER => Initializing cURL library for sendRequest

COM SERVER => Using cURL without server authentication

COM SERVER => Disabling cURL proxy support

COM SERVER => Enabling cURL SSL server validation support using CA Bundle <cacert.pem>

COM SERVER => Sending HTTP Post request to URL <http://ocs-server.tk.sat.ua/ocsinventory>

COM SERVER => HTTP Post response received <HTTP Status Code #200>

COM SERVER => Cleaning cURL library

DOWNLOAD => Result code request successfully sent

DOWNLOAD => Pausing for fragment latency (5 seconds)

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 6 on Tuesday, March 19, 2019 13:06:54

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 7 on Tuesday, March 19, 2019 13:07:09

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 8 on Tuesday, March 19, 2019 13:07:24

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 9 on Tuesday, March 19, 2019 13:07:39

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Processing packages for cycle 10 on Tuesday, March 19, 2019 13:07:54

DOWNLOAD => Pausing for cycle latency (15 seconds)

DOWNLOAD => Pausing for period latency (1 seconds)

DOWNLOAD => Starting new period of 10 cycles

DOWNLOAD => Flushing package queue

DOWNLOAD => Parsing directory <C:\ProgramData\OCS Inventory NG\Agent\download> for packages

DOWNLOAD => No package found, exiting

DOWNLOAD => Unloading communication provider

DOWNLOAD => Execution duration: 00:02:37.

on old server Ver. 2.0.5 win client 2.05 everything works fine.

eny solution ?

Answer 4

The same trouble :(   Do you find any solution ?

Answer 5

how do you trigger the package download ?

are you waiting for download or do you doubleklick on OCSInventory.exe ?

If you doublelick on OCSInventory.exe it happens that the agent trys to install the program under user context - which doesn't work

Kind regards

Answer 6

Hi,

Have you try to create again your ZIP packages with another log (thinking similar problem with zip software) ?

To isolate your problem, you can try this too :

Make 2 packages : First one package_A who write only file for your script on the client and a second package_B who execute script.

When; deploy package_A, result ? deploy package_B, result ?

Regard.